HCA Exam 1; Questions with Complete Solutions
decision making Answer-complex, cognitive process of choosing a particular course of
action; the thought process of selecting a logical choice form available options
problem solving Answer-part of decision making; systematic process focusing on
analyzing a difficult situation involving higher-order reasoning and evaluation
spend more time finding the cause and treating the cause, like with system failures or high
incidence of med errors
critical thinking Answer-the mental process of actively and skillfully conceptualizing,
applying, analyzing, synthesizing, and evaluating information to reach an answer or conclusion
self reflection and higher level personal thinking
clinical reasoning Answer-integrating and applying different types of knowledge to weigh
evidence, critically think about arguments, and reflect upon the process used to arrive at
diagnosis
collaborative and reflective process that involves content-specific knowledge, engagement of
the patient and family in understanding the clinical problem, and incorporation of critical
contextual factors
leads to deliberative decision making and sound clinical judgement
, HCA Exam 1; Questions with Complete Solutions
characteristics of a critical thinker Answer--insight
-intuition
-empathy
-willingness to take action
-flexible
-observant
-out of box thinker
successful decision makers Answer--self-aware
-courageous
-sensitive
-energetic
-creative
traditional problem solving process Answer-1. Identify the problem
2. Gather data to analyze the causes and consequences of the problem
3. Explore alternative solutions
4. Evaluate the alternatives
5. Select the appropriate solution
6. Implement the solution
, HCA Exam 1; Questions with Complete Solutions
7. Evaluate the results
biggest fall back is that it is time consuming
managerial decision making model Answer-1. Determine the decision and the desired
outcome (set objectives)
2. Research and identify options
3. Compare and contrast these options and their consequences
4. Make a decision
5. Implement an action plan
6. Evaluate results
set objective right in the beginning, more common to see
successful decision maker Answer-Understands:
-Gender (frontal lobe larger in females, men use gray matter more and women use white matter
meaning they can multi-task quicker
-Personal individual values
-Life experience
-Preferences
-Willingness to take risks
-Brain hemisphere dominance
, HCA Exam 1; Questions with Complete Solutions
-Predominant thinking style
decision-making tools Answer--decision grids
-payoff tables
-decision trees
-consequence tables
-logic models
-program evaluation and review technique
decision grids Answer-lets you see all the equipment out there for example, can see
alternatives and compare them against each other
payoff tables Answer-use cost and profit, looking at volume relationships
ie. getting something disposable vs non disposable
decision trees Answer-compares between the two items and you are looking at the
consequences of them
logic models Answer-higher level management, starting to develop programs, picturing
how the program to look, how are you gonna get it there
decision making Answer-complex, cognitive process of choosing a particular course of
action; the thought process of selecting a logical choice form available options
problem solving Answer-part of decision making; systematic process focusing on
analyzing a difficult situation involving higher-order reasoning and evaluation
spend more time finding the cause and treating the cause, like with system failures or high
incidence of med errors
critical thinking Answer-the mental process of actively and skillfully conceptualizing,
applying, analyzing, synthesizing, and evaluating information to reach an answer or conclusion
self reflection and higher level personal thinking
clinical reasoning Answer-integrating and applying different types of knowledge to weigh
evidence, critically think about arguments, and reflect upon the process used to arrive at
diagnosis
collaborative and reflective process that involves content-specific knowledge, engagement of
the patient and family in understanding the clinical problem, and incorporation of critical
contextual factors
leads to deliberative decision making and sound clinical judgement
, HCA Exam 1; Questions with Complete Solutions
characteristics of a critical thinker Answer--insight
-intuition
-empathy
-willingness to take action
-flexible
-observant
-out of box thinker
successful decision makers Answer--self-aware
-courageous
-sensitive
-energetic
-creative
traditional problem solving process Answer-1. Identify the problem
2. Gather data to analyze the causes and consequences of the problem
3. Explore alternative solutions
4. Evaluate the alternatives
5. Select the appropriate solution
6. Implement the solution
, HCA Exam 1; Questions with Complete Solutions
7. Evaluate the results
biggest fall back is that it is time consuming
managerial decision making model Answer-1. Determine the decision and the desired
outcome (set objectives)
2. Research and identify options
3. Compare and contrast these options and their consequences
4. Make a decision
5. Implement an action plan
6. Evaluate results
set objective right in the beginning, more common to see
successful decision maker Answer-Understands:
-Gender (frontal lobe larger in females, men use gray matter more and women use white matter
meaning they can multi-task quicker
-Personal individual values
-Life experience
-Preferences
-Willingness to take risks
-Brain hemisphere dominance
, HCA Exam 1; Questions with Complete Solutions
-Predominant thinking style
decision-making tools Answer--decision grids
-payoff tables
-decision trees
-consequence tables
-logic models
-program evaluation and review technique
decision grids Answer-lets you see all the equipment out there for example, can see
alternatives and compare them against each other
payoff tables Answer-use cost and profit, looking at volume relationships
ie. getting something disposable vs non disposable
decision trees Answer-compares between the two items and you are looking at the
consequences of them
logic models Answer-higher level management, starting to develop programs, picturing
how the program to look, how are you gonna get it there
