MGT-420 for Exam 1 || WITH COMPLETE
SOLUTIONS.
Intellectual capital correct answers The collective brainpower or shared knowledge of a
workforce.
Ethics correct answers Set moral standards of what is "good" and "right" behavior in
organizations and in our personal lives. Code of moral principles that sets standards of
conduct for what is "good" and "right" as opposed to "bad" or "wrong."
Align the company with changes in the external environment correct answers ___________ is
a responsibility most associated with the work of a CEO of a large company
Define your objectives correct answers The first step in the planning process is to:
Clear and Appropriate Operational Plans correct answers As a first step to implement
strategic plans, the CEO would want department executives to develop:
Contingency Planning correct answers _______identifies alternative courses of action to take
if problems occur with an original plan
Coaching and Facilitating correct answers If the direction in managerial work today is away
from command and control, what is it toward?
Operating Workers Can Serve Customers correct answers The manager's role in the "upside-
down pyramid" view of organizations is described as providing support so that
Management Function: Planning correct answers When a team leader clarifies work targets
and deadlines for a work team he or she is fulfilling
Procedures that explain how it will be implemented correct answers Having a clear sexual
harassment policy won't help an organization much unless it has clear
Zero-based budgeting correct answers When a manager is asked to justify a new budget
proposal on the basis of projected activities this is an example of:
More Commitment to Implementation correct answers One of the expected benefits of
participatory planning is:
Discrimination correct answers When a promotion is denied to a qualified worker because of
her country of origin/nationality, this is an example of:
Competency correct answers The intellectual capital equation states: Intellectual Capital =
_______________ X Commitment:
Identify best practices used by others correct answers When managers use bench-marking in
the planning process, they usually try to:
, Means for accomplishing higher-level plans. correct answers In a hierarchy of objectives,
plans at lower levels are supposed to act as
Conceptual Skills correct answers According to Robert Katz, ____________ are more likely
to be emphasized by top managers than by first-line managers.
Performance and Satisfaction correct answers An effective manager is someone who helps
others to achieve high levels of both:
Corporate Governance correct answers _____________ is the active oversight by boards of
directors of top management decisions.
Networking correct answers The act of building and maintaining good relationships with
others to advance work agendas is:
Plans are implemented and results evaluated correct answers The planning process isn't
complete until _____________.
Scientific Management correct answers A type of management that emphasizes careful
selection and training of workers and supervisory support? and also , a manager who trains
workers to perform with efficient motions & ties pay to job performance is using ideas from:
Group correct answers To tap the advantages of participatory planning, what decision-making
method should be used?
One who works on the most important things first correct answers From a time management
perspective, which manager is likely to be in best control of time?
Sales and Product Distribution correct answers A marketing plan in a business firm would
most likely deal with ___________.
Human Factors on Productivity correct answers The Hawthorne studies were important in
management history because they raised awareness about the influence of
Creates a Self-fulfilling Prophecy correct answers If Douglas McGregor heard an instructor
complaining that her students were lazy & irresponsible he would say this assumption:
Subsystem correct answers A smaller component of a larger system? also, If your local bank
or credit union is a complex system, then the loan-processing department of the bank would
be considered a
Impersonality correct answers Which of the following is one of the characteristics of Weber's
ideal bureaucracy?
Unity of Command correct answers Which principle states a person should only receive
orders from one boss in an organization?
Groups can sometimes restrict the productivity of members. correct answers One of the
conclusions from the Hawthorne studies was that:
SOLUTIONS.
Intellectual capital correct answers The collective brainpower or shared knowledge of a
workforce.
Ethics correct answers Set moral standards of what is "good" and "right" behavior in
organizations and in our personal lives. Code of moral principles that sets standards of
conduct for what is "good" and "right" as opposed to "bad" or "wrong."
Align the company with changes in the external environment correct answers ___________ is
a responsibility most associated with the work of a CEO of a large company
Define your objectives correct answers The first step in the planning process is to:
Clear and Appropriate Operational Plans correct answers As a first step to implement
strategic plans, the CEO would want department executives to develop:
Contingency Planning correct answers _______identifies alternative courses of action to take
if problems occur with an original plan
Coaching and Facilitating correct answers If the direction in managerial work today is away
from command and control, what is it toward?
Operating Workers Can Serve Customers correct answers The manager's role in the "upside-
down pyramid" view of organizations is described as providing support so that
Management Function: Planning correct answers When a team leader clarifies work targets
and deadlines for a work team he or she is fulfilling
Procedures that explain how it will be implemented correct answers Having a clear sexual
harassment policy won't help an organization much unless it has clear
Zero-based budgeting correct answers When a manager is asked to justify a new budget
proposal on the basis of projected activities this is an example of:
More Commitment to Implementation correct answers One of the expected benefits of
participatory planning is:
Discrimination correct answers When a promotion is denied to a qualified worker because of
her country of origin/nationality, this is an example of:
Competency correct answers The intellectual capital equation states: Intellectual Capital =
_______________ X Commitment:
Identify best practices used by others correct answers When managers use bench-marking in
the planning process, they usually try to:
, Means for accomplishing higher-level plans. correct answers In a hierarchy of objectives,
plans at lower levels are supposed to act as
Conceptual Skills correct answers According to Robert Katz, ____________ are more likely
to be emphasized by top managers than by first-line managers.
Performance and Satisfaction correct answers An effective manager is someone who helps
others to achieve high levels of both:
Corporate Governance correct answers _____________ is the active oversight by boards of
directors of top management decisions.
Networking correct answers The act of building and maintaining good relationships with
others to advance work agendas is:
Plans are implemented and results evaluated correct answers The planning process isn't
complete until _____________.
Scientific Management correct answers A type of management that emphasizes careful
selection and training of workers and supervisory support? and also , a manager who trains
workers to perform with efficient motions & ties pay to job performance is using ideas from:
Group correct answers To tap the advantages of participatory planning, what decision-making
method should be used?
One who works on the most important things first correct answers From a time management
perspective, which manager is likely to be in best control of time?
Sales and Product Distribution correct answers A marketing plan in a business firm would
most likely deal with ___________.
Human Factors on Productivity correct answers The Hawthorne studies were important in
management history because they raised awareness about the influence of
Creates a Self-fulfilling Prophecy correct answers If Douglas McGregor heard an instructor
complaining that her students were lazy & irresponsible he would say this assumption:
Subsystem correct answers A smaller component of a larger system? also, If your local bank
or credit union is a complex system, then the loan-processing department of the bank would
be considered a
Impersonality correct answers Which of the following is one of the characteristics of Weber's
ideal bureaucracy?
Unity of Command correct answers Which principle states a person should only receive
orders from one boss in an organization?
Groups can sometimes restrict the productivity of members. correct answers One of the
conclusions from the Hawthorne studies was that:
