Business 106: Human Resource Management
Exam Questions With Complete Solutions
Melissa is the CEO of a marketing company. She has noticed there has been some
issues within the company. She has decided for teams to help brainstorm ways to help
solve issues in the company. Which of the following is the type of team discussed in this
scenario? - Correct Answer Quality work circles
Which of the following is an example of enrichment? - Correct Answer All answers are
correct
A job description includes _____. - Correct Answer All answers are correct
A list of tasks written down for employees to complete is known as a _____. - Correct
Answer Job description
Which of the following is an independent agency of the United States government that
conducts elections for labor union representation and investigates and remedies unfair
labor practices? - Correct Answer National labor Relations Board
A collective bargaining agreement is prohibited from doing which of the following? -
Correct Answer Forcing membership as a condition of employement
Bob is a Caucasian male that is new to the carpentry industry. He is 21 years old, is
married, but has no children. Under the craft union model, he would be placed into
which category? - Correct Answer Carpenter
The union for Dave's Donuts settles on terms. This happens at what stage relative to
collective bargaining? - Correct Answer After
Physical requirements, performance standards and onsite training are all examples of: -
Correct Answer Work demands
An employee starts to become embroiled in conflict with coworkers in the workplace.
This is an example of a(n): - Correct Answer Hindrance stressor
When a company offers continued health coverage to an employee who has been laid-
off, this type of program is known as _____. - Correct Answer COBRA
An employer offers employees with dependent children $2,000 pretax each year to pay
for childcare services. This is an example of a: - Correct Answer Dependent care
program
What is human resources planning? - Correct Answer The process for anticipating the
needs of the organization regarding the deployment of human resources in the most
optimal manner possible
, Suzie is conducting an analysis of the relationships between her organization and
others in its internal and external environment and how those relationships affect how
her organization conducts its activities. What theory supports this practice? - Correct
Answer Stakeholder theory
Job satisfaction is important to Suzie. Which of the following are things that will
contribute to her satisfaction with her job? - Correct Answer All of these are correct
Why should Brown's Business review their ethical perspective before going global? -
Correct Answer They need to understand the laws and cultural roles in different
countries and how they would impact businesses processes
Which is included on a turnover report for a company? - Correct Answer
Voluntary/involuntary separation of employees
Which is the BEST example of absenteeism? - Correct Answer Not showing up to work
often for no good reason
Roger has been calling out sick often, leaving work early, and showing up late to work
often. His manager Greg has explained to him all the reasons he is being terminated.
Which is the BEST way to describe how the manager fired Roger? - Correct Answer
Using direct communication
The Candy Shop Corporation is looking to hire some new employees. They decide to
put an ad in the paper, to find a new sales person. What is The Candy Shop
Corporation process that is discussed? - Correct Answer Recruitment
Which of the following BEST describes what a career plateau is? - Correct Answer
When an individual is a manager for years and has no chance of moving up
Which of the following training methods is used to improve relationships,
communication, and conflict resolution skills? - Correct Answer Interpersonal skills
training
The Coffee Bean Company is using technology-based training to help students learn
more about software for their computers. Which of the following would be taught in their
training session? - Correct Answer Database shortcuts
When an individual withdraws from an organization, which stage is it of their career? -
Correct Answer The final stage
Henry is the manager and he is always right. He told his employee Tom that Tom would
miss a deadline, and Tom eventually did miss the deadline. This is best described as an
example of what property? - Correct Answer Self-fulfilling prophecy
Exam Questions With Complete Solutions
Melissa is the CEO of a marketing company. She has noticed there has been some
issues within the company. She has decided for teams to help brainstorm ways to help
solve issues in the company. Which of the following is the type of team discussed in this
scenario? - Correct Answer Quality work circles
Which of the following is an example of enrichment? - Correct Answer All answers are
correct
A job description includes _____. - Correct Answer All answers are correct
A list of tasks written down for employees to complete is known as a _____. - Correct
Answer Job description
Which of the following is an independent agency of the United States government that
conducts elections for labor union representation and investigates and remedies unfair
labor practices? - Correct Answer National labor Relations Board
A collective bargaining agreement is prohibited from doing which of the following? -
Correct Answer Forcing membership as a condition of employement
Bob is a Caucasian male that is new to the carpentry industry. He is 21 years old, is
married, but has no children. Under the craft union model, he would be placed into
which category? - Correct Answer Carpenter
The union for Dave's Donuts settles on terms. This happens at what stage relative to
collective bargaining? - Correct Answer After
Physical requirements, performance standards and onsite training are all examples of: -
Correct Answer Work demands
An employee starts to become embroiled in conflict with coworkers in the workplace.
This is an example of a(n): - Correct Answer Hindrance stressor
When a company offers continued health coverage to an employee who has been laid-
off, this type of program is known as _____. - Correct Answer COBRA
An employer offers employees with dependent children $2,000 pretax each year to pay
for childcare services. This is an example of a: - Correct Answer Dependent care
program
What is human resources planning? - Correct Answer The process for anticipating the
needs of the organization regarding the deployment of human resources in the most
optimal manner possible
, Suzie is conducting an analysis of the relationships between her organization and
others in its internal and external environment and how those relationships affect how
her organization conducts its activities. What theory supports this practice? - Correct
Answer Stakeholder theory
Job satisfaction is important to Suzie. Which of the following are things that will
contribute to her satisfaction with her job? - Correct Answer All of these are correct
Why should Brown's Business review their ethical perspective before going global? -
Correct Answer They need to understand the laws and cultural roles in different
countries and how they would impact businesses processes
Which is included on a turnover report for a company? - Correct Answer
Voluntary/involuntary separation of employees
Which is the BEST example of absenteeism? - Correct Answer Not showing up to work
often for no good reason
Roger has been calling out sick often, leaving work early, and showing up late to work
often. His manager Greg has explained to him all the reasons he is being terminated.
Which is the BEST way to describe how the manager fired Roger? - Correct Answer
Using direct communication
The Candy Shop Corporation is looking to hire some new employees. They decide to
put an ad in the paper, to find a new sales person. What is The Candy Shop
Corporation process that is discussed? - Correct Answer Recruitment
Which of the following BEST describes what a career plateau is? - Correct Answer
When an individual is a manager for years and has no chance of moving up
Which of the following training methods is used to improve relationships,
communication, and conflict resolution skills? - Correct Answer Interpersonal skills
training
The Coffee Bean Company is using technology-based training to help students learn
more about software for their computers. Which of the following would be taught in their
training session? - Correct Answer Database shortcuts
When an individual withdraws from an organization, which stage is it of their career? -
Correct Answer The final stage
Henry is the manager and he is always right. He told his employee Tom that Tom would
miss a deadline, and Tom eventually did miss the deadline. This is best described as an
example of what property? - Correct Answer Self-fulfilling prophecy
