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NURS 272 Group Communication Review Questions and Correct Answers

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Group A gathering of 2 or more individuals for the purpose of pursuing common goals and/or interests Group dynamics The communication processes and behaviors occurring during the life of the group 1. Governance 2. Empowerment 3. Support 4. Task completion 5. Camaraderie (fun, relaxation) 6. Information/education 7. Establishing social norms What are the reasons why we have groups? 1. Orientation phase 2. Working phase 3. Termination phase What are the 2 stages of group development? Forming Initial phase. High anxiety. Introductions occur. Members need acceptance, commitment, and trust. Leader facilitates at this stage by giving purpose, identifying member expectations, assist group in making contact. Storming Members cope with power and control. Boundaries are tested. Toughest for the leader. Uncomfortable stage. Group norm is established. The leader accepts differences and balances by focusing on behavior. Conflicts are the highest. Leader supports conflict resolution-identifies it as a time for growth. Norming Group members share responsibility with the leader. Group members are held accountable to contract and share in keeping the norm. The leader oversees and takes direct role if and when needed. Resolve differences, appreciate each other, respect for leader. Performing Most work is accomplished. Cohesiveness becomes deeper. Members expirence each other's strengths. Members are affirmed

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NURS 272 Group Communication Review Question s and Correct Answers Group ✅A gathering of 2 or more individuals for the purpose of pursuing common goals and/or interests Group dynamics ✅The communication processes and behaviors occurring during the life of the group 1. Governance 2. Empowerment 3. Support 4. Task completion 5. Camaraderie (fun, relaxation) 6. Information/education 7. Establishing social norms ✅What are the reasons why we have groups? 1. Orientation phase 2. Working phase 3. Termination phase ✅What are the 2 stages of group development? Forming ✅Initial phase. High anxiety. Introductions occur. Members need acceptance, commitment, and trust. Leader facilitates at this stage by giving purpose, identifying member expectations, assist group in making contact. Storming ✅Members cope with power and control. Boundaries are tested. Toughest for the leader. Uncomfortable stage. Group norm is established. The leader accepts differences and balances by focusing on behavior. Conflicts are the highest. Leader supports conflict re solution -identifies it as a time for growth. Norming ✅Group members share responsibility with the leader. Group members are held accountable to contract and share in keeping the norm. The leader oversees and takes direct role if and when needed. Resolve differences, appreciate each other, respect for leader. Performing ✅Most work is accomplished. Cohesiveness becomes deeper. Members expirence each other's strengths. Members are affirmed Affirmation/validation ✅Abstract feeling that you are valued, respected, and cared about 1. Storming 2. Norming 3. Performing ✅What are the 3 categories of the working phase? Situational leadership ✅Effective leadership is task -relevant, and the most successful leaders are those that adapt their leadership style to the individual or group they are attempting to lead or influence Autocratic leader ✅Leader takes control. Sets goals, assigns tasks. Focus is on productivity. Less member input and creativity Democratic leader ✅Focus is on group members. Leader guides and provides expertise. Group decides tasks and ways to succeed it Laissez -faire leader ✅No leader direction, undefined goals. Members can become frustrated Collaborative leadership ✅Leader must be willing to take risks, have a personal passion for the cause, be optimistic, able to share knowledge, power, and credit, hone interspersonal skills especially empathy, patience, tenacity, and coalition builiding Designated vs. emergent leader ✅Watch for this in support groups. This can be very wanted and good 1. Professional attitudes and behavior 2. Preparation 3. Knowledge 4. Commitment 5. Self -awareness 6. Good listner ✅What are the characteristics of a group leader? 1. Assessment and planning before the group. Define purpose 2. Define group goals 3. Match group goals with client goals ✅What are the tasks of a group leader? 6-8 members ✅What should the size of a therapy group be? 12-20 members ✅What should the size of an educational group be? 1. Develop trust 2. Foster mutual identification 3. Establish group contract 4. Establish boundaries and norms 5. Group process 6. Group think ✅What are the functions of group members?

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