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Chapter 4 - ACAS (1)

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Chapter 4 - ACAS (1)

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Chapter 4 - ACAS
ACAS - ANS-a government funded organisation which attempts to solve disputes in the
workplace to stop them going to court

what does ACAS stand for - ANS-advisory, conciliation and arbitration service

advisory - ANS-it provides advice to organisations to help them understand HR policy and avoid
disputes going any further.

conciliation - ANS-involves an impartial conciliator discussing the dispute with both parties to
help reach an agreement

arbitration - ANS-when a full decision is made based on the evidence of both sides
both sides must agree to arbitration

benefits of arbitration - ANS-helps avoid matters going to court which can be costly, time
consuming and stressful

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