Professional Administrative Certification
of Excellence (PACE) 4
Max Weber - correct answer ✔✔Introduce the idea of bureaucracy as characterized by:
*A well-defined hierarchy or chain of command with trained managers.
*Division of labor based on skills.
*Promotion based on competence.
*Complete records and written rules, procedures, and regulations.
Henri Fayol - correct answer ✔✔is considered the grandfather of modern management theory because he proposed general management in principles applicable to all fields.
Division of work - correct answer ✔✔Optimum performance with minimal effort is attained by diving a job into individual steps or tasks and assigning workers to those segments
Authority and Responsibility - correct answer ✔✔Authority comes with certain responsibilities.
Discipline - correct answer ✔✔Employees must respect and obey their superiors
Unity of Command - correct answer ✔✔Every Employee must receive instructions from only one manager.
Unity of Direction - correct answer ✔✔If there are a group of tasks with a common objective, then there must be a single person in charge and a single plan.
Management - correct answer ✔✔The process of coordinating work activities so they're completed efficiently and effectively with and through other people. Efficiency - correct answer ✔✔Reflects a relationship between inputs and outputs that minimizes resources and costs.
Effectiveness - correct answer ✔✔Relates to the attainment of established goals and results.
Frederick Taylor - correct answer ✔✔Father of scientific management - first to scientifically study work processes and worker productivity. Published The Principles of Scientific Management in 1909.
Schools of Management - correct answer ✔✔Scientific
Classic
Behaviorist/Human Relations
Modern
Contemporary
Acceptance Theory of Authority - correct answer ✔✔The success of any organization depends on the cooperation of its employees.
Approaches to Feedback - Coaching - correct answer ✔✔*Future-Oriented
* An ongoing development Process that enables employees to develop whatever skills they need to move forward in a constructive environment
Approaches to Feedback - Counseling - correct answer ✔✔*Past Oriented
A corrective Process that comes into play when employees are having problems or challenges that are negatively affecting their work
Business life cycle - correct answer ✔✔is the progression of a business through a series of phases over time.
Phases of the Business Life Cycle - correct answer ✔✔1- Launch
2-Growth
3-Shake-out
of Excellence (PACE) 4
Max Weber - correct answer ✔✔Introduce the idea of bureaucracy as characterized by:
*A well-defined hierarchy or chain of command with trained managers.
*Division of labor based on skills.
*Promotion based on competence.
*Complete records and written rules, procedures, and regulations.
Henri Fayol - correct answer ✔✔is considered the grandfather of modern management theory because he proposed general management in principles applicable to all fields.
Division of work - correct answer ✔✔Optimum performance with minimal effort is attained by diving a job into individual steps or tasks and assigning workers to those segments
Authority and Responsibility - correct answer ✔✔Authority comes with certain responsibilities.
Discipline - correct answer ✔✔Employees must respect and obey their superiors
Unity of Command - correct answer ✔✔Every Employee must receive instructions from only one manager.
Unity of Direction - correct answer ✔✔If there are a group of tasks with a common objective, then there must be a single person in charge and a single plan.
Management - correct answer ✔✔The process of coordinating work activities so they're completed efficiently and effectively with and through other people. Efficiency - correct answer ✔✔Reflects a relationship between inputs and outputs that minimizes resources and costs.
Effectiveness - correct answer ✔✔Relates to the attainment of established goals and results.
Frederick Taylor - correct answer ✔✔Father of scientific management - first to scientifically study work processes and worker productivity. Published The Principles of Scientific Management in 1909.
Schools of Management - correct answer ✔✔Scientific
Classic
Behaviorist/Human Relations
Modern
Contemporary
Acceptance Theory of Authority - correct answer ✔✔The success of any organization depends on the cooperation of its employees.
Approaches to Feedback - Coaching - correct answer ✔✔*Future-Oriented
* An ongoing development Process that enables employees to develop whatever skills they need to move forward in a constructive environment
Approaches to Feedback - Counseling - correct answer ✔✔*Past Oriented
A corrective Process that comes into play when employees are having problems or challenges that are negatively affecting their work
Business life cycle - correct answer ✔✔is the progression of a business through a series of phases over time.
Phases of the Business Life Cycle - correct answer ✔✔1- Launch
2-Growth
3-Shake-out
