Medical Office Concepts Final Review Exam
Are the most common place of employment for the administrative medical assistant - Answer -physicians practices
The outward display of an employees values and standards is defined as - Answer -
Work Ethic
An administrative medical assistant should always be aware of the impression and professional image given by his or her actions and presentation because the physician and practice are represented through the - Answer -Administrative Medical Assistant (AMA)
Physicians rank as the most important employee trait - Answer -Accuracy
Means logically and systematically planning steps to accomplish a task - Answer -
Problem-Solving
Is a recognition given by associations that an individual has met high standards and has
demonstrated competency in given knowledge and tasks - Answer -Certification
A basic understanding of a variety of technologies and the ability to use computers with mastery are essential - Answer -Work Place Skills
The five major categories of tasks performed by an administrative medical assistant - Answer -Front Desk Procedures, Scheduling, Records management, Administrative duties, Financial
Our style is important and includes things such as body posture, voice tonality, and facial expressions - Answer -Nonverbal
A doctor who gives information about a patient without a patients permission, except to another doctor, can be prosecuted under the law because they did not maintain - Answer -Confidentiality
To comply with the medical offices must give each patient a copy of their notice of privacy practices at the patients first encounter - Answer -HIPPO privacy rule is a legal document in which the court orders that all documents relevant to the case be delivered to the court - Answer -Subpoena
is a written notice that is sent to the person being sued, ordering the defendant to answer the charges made - Answer -Summons
A sworn statement to the court before any trial begins and usually made outside the court, is called a - Answer -Deposition
Are legal documents stating the patients wishes for medical care, should he or she be able to make these decisions - Answer -Advance Directives
Or concepts of what is good and professional behavior is shown in ethics by the use of words such as compassion, honesty, honorable and responsibility - Answer -Moral Values
Through business associate agreements healthcare providers are responsible for making sure that the software they use or the third party biller or clearinghouse they use
to help process claims, is able to produce - Answer -HIPPA- compliant transactions
Require standardization in health care e commerce - Answer -HIPPA Transactions and Code set Standards
HIPPA Stands for - Answer -Health insurance Portability and Accountability Act
Stands for treatment, payment, healthcare operations - Answer -TPO
Use blank stationery of the same quality as that of the page when typing a business letter that is more than one page - Answer -First Page
The main purpose of a letter of is to let the sender know as soon as possible that the request is handled - Answer -Acknowledgement
Letters of must have clear and complete information - Answer -Information
In writing a letter be courteous give the recipient the details of the original request and include a duplicate of the original request and be clear about what action you wish the recipient to take - Answer -Follow Up
Do not usually contain an inside address or complimentary closing like a letter does - Answer -Memo
Are the two frequently used letter formats that give the letter a well balanced and attractive appearance - Answer -blocked and modified block style
Are the most common place of employment for the administrative medical assistant - Answer -physicians practices
The outward display of an employees values and standards is defined as - Answer -
Work Ethic
An administrative medical assistant should always be aware of the impression and professional image given by his or her actions and presentation because the physician and practice are represented through the - Answer -Administrative Medical Assistant (AMA)
Physicians rank as the most important employee trait - Answer -Accuracy
Means logically and systematically planning steps to accomplish a task - Answer -
Problem-Solving
Is a recognition given by associations that an individual has met high standards and has
demonstrated competency in given knowledge and tasks - Answer -Certification
A basic understanding of a variety of technologies and the ability to use computers with mastery are essential - Answer -Work Place Skills
The five major categories of tasks performed by an administrative medical assistant - Answer -Front Desk Procedures, Scheduling, Records management, Administrative duties, Financial
Our style is important and includes things such as body posture, voice tonality, and facial expressions - Answer -Nonverbal
A doctor who gives information about a patient without a patients permission, except to another doctor, can be prosecuted under the law because they did not maintain - Answer -Confidentiality
To comply with the medical offices must give each patient a copy of their notice of privacy practices at the patients first encounter - Answer -HIPPO privacy rule is a legal document in which the court orders that all documents relevant to the case be delivered to the court - Answer -Subpoena
is a written notice that is sent to the person being sued, ordering the defendant to answer the charges made - Answer -Summons
A sworn statement to the court before any trial begins and usually made outside the court, is called a - Answer -Deposition
Are legal documents stating the patients wishes for medical care, should he or she be able to make these decisions - Answer -Advance Directives
Or concepts of what is good and professional behavior is shown in ethics by the use of words such as compassion, honesty, honorable and responsibility - Answer -Moral Values
Through business associate agreements healthcare providers are responsible for making sure that the software they use or the third party biller or clearinghouse they use
to help process claims, is able to produce - Answer -HIPPA- compliant transactions
Require standardization in health care e commerce - Answer -HIPPA Transactions and Code set Standards
HIPPA Stands for - Answer -Health insurance Portability and Accountability Act
Stands for treatment, payment, healthcare operations - Answer -TPO
Use blank stationery of the same quality as that of the page when typing a business letter that is more than one page - Answer -First Page
The main purpose of a letter of is to let the sender know as soon as possible that the request is handled - Answer -Acknowledgement
Letters of must have clear and complete information - Answer -Information
In writing a letter be courteous give the recipient the details of the original request and include a duplicate of the original request and be clear about what action you wish the recipient to take - Answer -Follow Up
Do not usually contain an inside address or complimentary closing like a letter does - Answer -Memo
Are the two frequently used letter formats that give the letter a well balanced and attractive appearance - Answer -blocked and modified block style
