Medical office concept Exam with correct Answers
They lack professionalism - Answer -What might a patient assume about the medical staff if the waiting area is in disarray, with trash on the floor, tattered furniture, and scattered reading material?
Comfortable - Answer -What type of environment should a medical office waiting area provide?
Keep or make a travel folder - Answer -Which of these is a task that the administrative medical assistant should always do to save time and help prevent mistakes when making travel arrangements?
Medical records - Answer -Which item is not included in a policies and procedures manual?
Ask patients to sign a detachable label log,which is immediately removed prior to the next patient signing the log. - Answer -Which of the following is a HIPPA-compliant method for patient registration in the waiting area.
We can take a quiet deep breath and reevaluate her perception of the news. - Answer -
During the monthly office meeting, Amy became defensive and angry when she received the news that all office staff would need to attend a two-day training workshop on the new EHR software. She is behind on her work and being out of the office will just
put her more behind. How might Amy control her anger during the meeting without becoming a disruption?
Understand roles,delegates tasks, and manages available time - Answer -An effective office manager is one who has which of the following attributes?
Keep a log of important information to be discussed - Answer -Anthony, an administrative medical assistant, will continue to work in the medical office while Dr. Jones attends the American Medical Association national conference. Dr. Jones will use
her Smartphone to receive and send information and to correspond through e-mail. In addition, Dr. Jones would like to Anthony on Tuesday and Thursday at 12:30 p.m. during a conference break. To prepare for the phone call, Anthony should:
They lack professionalism - Answer -What might a patient assume about the medical staff if the waiting area is in disarray, with trash on the floor, tattered furniture, and scattered reading material?
Comfortable - Answer -What type of environment should a medical office waiting area provide?
Keep or make a travel folder - Answer -Which of these is a task that the administrative medical assistant should always do to save time and help prevent mistakes when making travel arrangements?
Medical records - Answer -Which item is not included in a policies and procedures manual?
Ask patients to sign a detachable label log,which is immediately removed prior to the next patient signing the log. - Answer -Which of the following is a HIPPA-compliant method for patient registration in the waiting area.
We can take a quiet deep breath and reevaluate her perception of the news. - Answer -
During the monthly office meeting, Amy became defensive and angry when she received the news that all office staff would need to attend a two-day training workshop on the new EHR software. She is behind on her work and being out of the office will just
put her more behind. How might Amy control her anger during the meeting without becoming a disruption?
Understand roles,delegates tasks, and manages available time - Answer -An effective office manager is one who has which of the following attributes?
Keep a log of important information to be discussed - Answer -Anthony, an administrative medical assistant, will continue to work in the medical office while Dr. Jones attends the American Medical Association national conference. Dr. Jones will use
her Smartphone to receive and send information and to correspond through e-mail. In addition, Dr. Jones would like to Anthony on Tuesday and Thursday at 12:30 p.m. during a conference break. To prepare for the phone call, Anthony should:
