Chapter 1
Human Resource Management’s Role And Strategic Nature
Mcqs
1. Human Resource Management Is _______________.
a. Supervision, Monitoring, Controlling, And Disciplining Employees In Order To Achieve
Organizational Goals
b. Having Management Systems To Ensure That Human Talent Is Used Effectively And Efficiently To
Accomplish Organizational Goals
c. The_ Use And Coordination Of Human Skills To Ensure The_ Profitability And Survival Of The_
Organization
d. The_ Design Of The_ Organization And Its Systems In Order To Achieve The_ Goals Of The_
Organization
CORRECT_ANSWER: B, 1
2. The_ Aim Of Is To Provide A Sufficient Supply Of Qualified Individuals To Fill Jobs In An
Organization.
a. Diversity Assessment And Training
b. Staffing
c. HR Planning And Analysis
d. Human Resource Development
CORRECT_ANSWER: B, 3
3. Employee Rights Must Be Addressed In _______________.
a. Both Unionized And Non-Unionized Organizations
b. Primarily Unionized Organizations
c. Union-Free Workplaces To Inhibit Organizing Attempt
1
, d. Government Rather Than Non-Government Workplaces
CORRECT_ANSWER: A, 3
4. An Activity Of HR Management That Is Important To Facilitating Good Employee Relations Is
_______________.
a. A Voluntary Workplace Suggestion System
b. The_ Distribution Of A Company Newsletter
c. The_ Development And Communication Of HR Policies And Procedures
d. An Employee Assistance Program
CORRECT_ANSWER: C, 3
5. Henry, The_ Production Manager For A Chemical Plant, Resents What He Feels Are Unwarranted
Intrusions Into His Territory By HR Managers. Henry Feels That His Relationships With His Employees
Are Strong And Supportive, And That HR Initiatives Generally Cause Unnecessary Trouble And
Complications. Which Of The_ Following Statements Is True?
a. Henry Is Correct Because The_ HR Function Is A Support Function And Should Not Intrude On
Day-To-Day Management Functions.
b. HR Managers Have The_ Sole Responsibility For The_ Proper Implementation Of Company Policy
Regarding Employees. Henry Is Subverting This Process.
c. Henry Is Probably Committing Major Violations Of Company Policy And Wants To Keep This
Secret From HR Personnel.
d. Henry Would Be Surprised To Learn That Every Manager, Including Him, Is An HR Manager.
CORRECT_ANSWER: D, 9
6. What Are The_ Three HR Management Roles?
a. Personnel, Human Relations, Labor Relations
b. Administrative, Operational And Employee Advocate, Strategic
c. Operational, Labor Relations, Strategic
d. Short Term, Intermediate Term, Longer Term
2
, CORRECT_ANSWER: B, 10
7. Two Major Shifts Driving The_ Transformation Of The_ Administrative Role Of HR Management Are
_______________ And _______________.
a. Economics; Job Changes
b. Technology; Training
c. Advanced Level Degree Programs For HR Professionals; Enhanced HR Systems
d. Technology; Outsourcing
CORRECT_ANSWER: D, 6
8. The_ Role Of HR Management Emphasizes Human Capital And Its Contribution To
Organizational Results.
a. Employee Advocate
b. Administrative
c. Strategic
d. Operational
CORRECT_ANSWER: C, 10
9. One Of The_ Two Main Purposes Of HR Technology Is Strategic In Nature, Whereby The_
Organization Benefits From _______________.
a. Greater Administrative Efficiency
b. Better Managerial Decision Making
c. Employee Self-Service Functionality
d. Less Paperwork
3
, CORRECT_ANSWER: B, 9
10. World Wide, Small Businesses Employ More Than _____ Percent Of Private-Sector Employees?
a. 60
b. 50
c. 40
d. 30
CORRECT_ANSWER: B, 9
11. Which Of The_ Following Is Not One Of The_ Four Elements Identified By The_ Text As Critical To
Increasing Ethical Behavior?
a. A Written Code Of Ethics And Standards Of Conduct
b. Systems For Confidential Reporting Of Ethical Misconduct
c. Training On Ethical Behavior For All Employees
d. Roundtable Discussions Involving Management And Employees To Discuss Ethical Issues Facing
The_ Business
CORRECT_ANSWER: D, 5
12. The_ Primary Determinant Of Ethical Behavior In An Organization Is ____________
a. Size Of The_ Organization
b. Nature Of The_ Industry
c. Availability Of Audit Staff
d. Organizational Culture
CORRECT_ANSWER: D, 5
13. Which Of The_ Following Is NOT A Necessary Competency For HR Professionals?
a. Training In Psychology
b. Operational Capabilities
4
Human Resource Management’s Role And Strategic Nature
Mcqs
1. Human Resource Management Is _______________.
a. Supervision, Monitoring, Controlling, And Disciplining Employees In Order To Achieve
Organizational Goals
b. Having Management Systems To Ensure That Human Talent Is Used Effectively And Efficiently To
Accomplish Organizational Goals
c. The_ Use And Coordination Of Human Skills To Ensure The_ Profitability And Survival Of The_
Organization
d. The_ Design Of The_ Organization And Its Systems In Order To Achieve The_ Goals Of The_
Organization
CORRECT_ANSWER: B, 1
2. The_ Aim Of Is To Provide A Sufficient Supply Of Qualified Individuals To Fill Jobs In An
Organization.
a. Diversity Assessment And Training
b. Staffing
c. HR Planning And Analysis
d. Human Resource Development
CORRECT_ANSWER: B, 3
3. Employee Rights Must Be Addressed In _______________.
a. Both Unionized And Non-Unionized Organizations
b. Primarily Unionized Organizations
c. Union-Free Workplaces To Inhibit Organizing Attempt
1
, d. Government Rather Than Non-Government Workplaces
CORRECT_ANSWER: A, 3
4. An Activity Of HR Management That Is Important To Facilitating Good Employee Relations Is
_______________.
a. A Voluntary Workplace Suggestion System
b. The_ Distribution Of A Company Newsletter
c. The_ Development And Communication Of HR Policies And Procedures
d. An Employee Assistance Program
CORRECT_ANSWER: C, 3
5. Henry, The_ Production Manager For A Chemical Plant, Resents What He Feels Are Unwarranted
Intrusions Into His Territory By HR Managers. Henry Feels That His Relationships With His Employees
Are Strong And Supportive, And That HR Initiatives Generally Cause Unnecessary Trouble And
Complications. Which Of The_ Following Statements Is True?
a. Henry Is Correct Because The_ HR Function Is A Support Function And Should Not Intrude On
Day-To-Day Management Functions.
b. HR Managers Have The_ Sole Responsibility For The_ Proper Implementation Of Company Policy
Regarding Employees. Henry Is Subverting This Process.
c. Henry Is Probably Committing Major Violations Of Company Policy And Wants To Keep This
Secret From HR Personnel.
d. Henry Would Be Surprised To Learn That Every Manager, Including Him, Is An HR Manager.
CORRECT_ANSWER: D, 9
6. What Are The_ Three HR Management Roles?
a. Personnel, Human Relations, Labor Relations
b. Administrative, Operational And Employee Advocate, Strategic
c. Operational, Labor Relations, Strategic
d. Short Term, Intermediate Term, Longer Term
2
, CORRECT_ANSWER: B, 10
7. Two Major Shifts Driving The_ Transformation Of The_ Administrative Role Of HR Management Are
_______________ And _______________.
a. Economics; Job Changes
b. Technology; Training
c. Advanced Level Degree Programs For HR Professionals; Enhanced HR Systems
d. Technology; Outsourcing
CORRECT_ANSWER: D, 6
8. The_ Role Of HR Management Emphasizes Human Capital And Its Contribution To
Organizational Results.
a. Employee Advocate
b. Administrative
c. Strategic
d. Operational
CORRECT_ANSWER: C, 10
9. One Of The_ Two Main Purposes Of HR Technology Is Strategic In Nature, Whereby The_
Organization Benefits From _______________.
a. Greater Administrative Efficiency
b. Better Managerial Decision Making
c. Employee Self-Service Functionality
d. Less Paperwork
3
, CORRECT_ANSWER: B, 9
10. World Wide, Small Businesses Employ More Than _____ Percent Of Private-Sector Employees?
a. 60
b. 50
c. 40
d. 30
CORRECT_ANSWER: B, 9
11. Which Of The_ Following Is Not One Of The_ Four Elements Identified By The_ Text As Critical To
Increasing Ethical Behavior?
a. A Written Code Of Ethics And Standards Of Conduct
b. Systems For Confidential Reporting Of Ethical Misconduct
c. Training On Ethical Behavior For All Employees
d. Roundtable Discussions Involving Management And Employees To Discuss Ethical Issues Facing
The_ Business
CORRECT_ANSWER: D, 5
12. The_ Primary Determinant Of Ethical Behavior In An Organization Is ____________
a. Size Of The_ Organization
b. Nature Of The_ Industry
c. Availability Of Audit Staff
d. Organizational Culture
CORRECT_ANSWER: D, 5
13. Which Of The_ Following Is NOT A Necessary Competency For HR Professionals?
a. Training In Psychology
b. Operational Capabilities
4
