DELTA RAMP PROCEDURES EXAM STUDY GUIDE 2024

DELTA RAMP PROCEDURES EXAM STUDY GUIDE 2024 ALA - ANSWER Aircraft Load Agent AIC - Agent in Charge of Answering Delta Expectations - ANSWER: Practice secure operating procedures Operate Ground Support Equipment in a safe manner Carefully adhere to the loading, offloading, and handling procedures for cargo. Please report to the tin worksite with the appropriate personal protectiv e equipment (PPE). Comply with the policies and procedures governing arrivals and departures. Present a professional demeanor and appearance. GSE - ANSWER Ground Support Equipment GOM - ANSWER Ground Operation Manual SPPM - ANSWER Safety Policy and Procedure Manual Delta HUB Cities - ANSWER Atlanta (ATL) Seattle (SEA) Detroit (DTW) Minneapolis (MSP) New York (JFK & LGA) Los Angeles (LAX) Salt Lake City (SLC) Tokyo (NRT) Flight Classifications - ANSWER Originator Terminator Through Fligh t Originator - ANSWER Bigins at your station Terminator - ANSWER The operation concludes at your location ANSWER - Through Flight Arrive at your station and proceed to anothe r station with the same flight number. Professional Image - ANSWER: Working on the ramp is akin to being in a (FISH BOWL) . There are two categories of customers: internal and external. External Customers - ANSWER Individuals who are not affiliated with th e organisation Internal - ANSWER Customers within the organisation or a business partner Answer to Customers' Expectations Ensure a secure airport and flight experience Protect and transport packages to the appropriate location. Guarantee punctual delivery Warning sign for severe weather - ANSWER Sudden wind surges A sudden decrease in temperature Thunderstorm Dark clouds Anti-collision Lights - ANSWER A red beacon light is located on the top an d underside of a fuselage. (KEEP AWAY FROM OPERATIONAL JET ENGINES) Jet Blast - Temperature and Velocity No Drive Zone - ANSWER: The five-foot rule Technique for Safe Lifting - Answer Before lifting, verify the weight, clear the path, and inquire if assistance is required. Keep your back straight, lift with your legs, spread your feet, and maintain balance. a modest curve in the lower back Constricted abdominal musculature