WIG-Unit 14
b - correct answer-1. Which country is the most wired nation on the planet?
a. Japan
b. South Korea
c. the United States
d. Israel
e. Australia
b - correct answer-2. A study by Staples and Webster identifies several "best practices" that
can
significantly improve group performance and member satisfaction in virtual
groups. Which of the following answers is NOT one of their best practices?
a. We have the right people, skills, and funding to achieve our goal.
b. We have members who prefer to work in virtual groups rather than in face-to-face
meetings.
c. We have adequate electronic communication skills training.
d. We have adequate remote coordination skills training.
e. We have appropriate and effective information technology and support.
d - correct answer-3. Media Rich Theory claims that
a. virtual teams have access to multiple technologies including synchronous and
asynchronous media.
b. text messaging will become the most popular medium for interpersonal
communication.
c. teleconferencing is the richest medium for group interaction because members can
see and hear one another.
d. face-to-face group communication is often the most successful because it is the
richest communication medium.
e. PowerPoint is the richest medium because it uses sight, sound, and animation to
communicate messages.
c - correct answer-4. Computer conferences that occur simultaneously in real time are
examples of
a. parallel communication.
b. serial communication.
c. synchronous communication.
d. asynchronous communication.
e. all of the above.
d - correct answer-5. Email is an example of
a. parallel communication.
b. concurrent communication.
c. synchronous communication.
d. asynchronous communication.
e. all of the above.
, e - correct answer-6. Which of the following answers describes a characteristic of
asynchronous
communication?
a. It is linear.
b. Immediate feedback is not received.
c. It is not interactive.
d. It is more deliberate than synchronous communication.
e. all of the above
c - correct answer-7. Which of the following statements best explains an advantage of
synchronous
communication?
a. There is more time to compose responses.
b. Documents are easier to review and edit.
c. There is more spontaneous and dynamic interaction.
d. Members can schedule a convenient time to respond to messages.
e. It is easier to set up a synchronous virtual meeting.
c - correct answer-8. Which group dialectic is represented in Patricia Wallace's concept of
group
polarization?
a. engaged ? disengaged
b. task dimensions ? social dimensions
c. conformity ? nonconformity
d. leadership ? followership
e. homogeneous ? heterogeneous
c - correct answer-9. Group polarization often intensifies in virtual groups because
a. group members feel free to self-disclose in virtual groups.
b. the content of messages in virtual groups tends to be less controversial.
c. there are fewer nonverbal cues to moderate members' opinions and behavior.
d. virtual messages tend to be more humorous.
e. group members feel more independent from one another.
c - correct answer-10. Some group members find it easier, more comfortable, and
safer expressing disapproval and disagreement online than in face-to-face
situations. Which group dialectic is represented in this aspect of virtual groups?
a. open system ? closed system
b. task dimensions ? social dimensions
c. conflict ? cohesion
d. leadership ? followership
e. structured ? spontaneous
b - correct answer-11. A _______________ is a coordinated phone call among 3 or more
group members.
a. videoconference
b. audioconference
b - correct answer-1. Which country is the most wired nation on the planet?
a. Japan
b. South Korea
c. the United States
d. Israel
e. Australia
b - correct answer-2. A study by Staples and Webster identifies several "best practices" that
can
significantly improve group performance and member satisfaction in virtual
groups. Which of the following answers is NOT one of their best practices?
a. We have the right people, skills, and funding to achieve our goal.
b. We have members who prefer to work in virtual groups rather than in face-to-face
meetings.
c. We have adequate electronic communication skills training.
d. We have adequate remote coordination skills training.
e. We have appropriate and effective information technology and support.
d - correct answer-3. Media Rich Theory claims that
a. virtual teams have access to multiple technologies including synchronous and
asynchronous media.
b. text messaging will become the most popular medium for interpersonal
communication.
c. teleconferencing is the richest medium for group interaction because members can
see and hear one another.
d. face-to-face group communication is often the most successful because it is the
richest communication medium.
e. PowerPoint is the richest medium because it uses sight, sound, and animation to
communicate messages.
c - correct answer-4. Computer conferences that occur simultaneously in real time are
examples of
a. parallel communication.
b. serial communication.
c. synchronous communication.
d. asynchronous communication.
e. all of the above.
d - correct answer-5. Email is an example of
a. parallel communication.
b. concurrent communication.
c. synchronous communication.
d. asynchronous communication.
e. all of the above.
, e - correct answer-6. Which of the following answers describes a characteristic of
asynchronous
communication?
a. It is linear.
b. Immediate feedback is not received.
c. It is not interactive.
d. It is more deliberate than synchronous communication.
e. all of the above
c - correct answer-7. Which of the following statements best explains an advantage of
synchronous
communication?
a. There is more time to compose responses.
b. Documents are easier to review and edit.
c. There is more spontaneous and dynamic interaction.
d. Members can schedule a convenient time to respond to messages.
e. It is easier to set up a synchronous virtual meeting.
c - correct answer-8. Which group dialectic is represented in Patricia Wallace's concept of
group
polarization?
a. engaged ? disengaged
b. task dimensions ? social dimensions
c. conformity ? nonconformity
d. leadership ? followership
e. homogeneous ? heterogeneous
c - correct answer-9. Group polarization often intensifies in virtual groups because
a. group members feel free to self-disclose in virtual groups.
b. the content of messages in virtual groups tends to be less controversial.
c. there are fewer nonverbal cues to moderate members' opinions and behavior.
d. virtual messages tend to be more humorous.
e. group members feel more independent from one another.
c - correct answer-10. Some group members find it easier, more comfortable, and
safer expressing disapproval and disagreement online than in face-to-face
situations. Which group dialectic is represented in this aspect of virtual groups?
a. open system ? closed system
b. task dimensions ? social dimensions
c. conflict ? cohesion
d. leadership ? followership
e. structured ? spontaneous
b - correct answer-11. A _______________ is a coordinated phone call among 3 or more
group members.
a. videoconference
b. audioconference
