MSSC CLA Exam Terms | Latest Version | 100% Verified

MSSC CLA Exam Terms | Latest Version | 100% Verified **What is an audit?** - A. Examination of financial records - B. Review of operational processes - C. Comparison of actions to policies and plans - D. Assessment of employee performance Comparison of actions to policies and plans **Define Automated Guided Vehicle (AGV) System.** - A. Network of self-driving cars - B. System for routing material handling devices without human intervention - C. Software platform for managing logistics - D. Automated inventory management system Transportation network that automatically routes material handling devices, such as carts or pallet trucks, to predetermined destinations without operator intervention. **Explain what a barcode is.** - A. Method of inventory counting - B. Symbolic representation of product prices - C. System for tracking customer purchases - D. Series of bars and spaces encoding information Series of alternating bars and spaces printed on parts, containers, or labels, encoding information that can be read by electronic readers. **Describe a Cross-functional team.** - A. Team with members from different countries - B. Team assigned to customer service tasks - C. Team focusing on manufacturing processes - D. Team from various departments working on specific tasks Set of individuals from different departments assigned to specific tasks, such as implementing new computer software. **What is Cross-training?** - A. Training across multiple companies - B. Training for customer relations - C. Training on various tasks or skills - D. Training for new employees Providing training or experience in several different areas, such as training an employee on multiple machines. **Define Customer Relationship Management (CRM).** - A. Management of corporate finances - B. Marketing strategy for increasing customer loyalty - C. System for managing customer interactions and data - D. Analysis of market trends Marketing philosophy focused on prioritizing the customer, involving the collection and analysis of information for sales and marketing decision support. **Explain the Container Security Initiative (CSI).** - A. Program for global customs cooperation - B. Initiative to ensure port container safety - C. System for tracking container movements - D. Safety program for shipping containers Program ensuring containers entering U.S. ports are scanned and certified safe before leaving their origin