Human resource Management Chapter
1-4
Human resources (HR)
are the people an organisation employs to carry out various jobs, tasks, and functions in
exchange for wages, salaries, and other rewards
Human resource management (HRM)
is the comprehensive set of managerial activities and tasks concerned with developing and
maintaining a qualified workforce human resources in whats that contribute to organizational
effectiveness
Outsourcing
is the process of hiring outside firms to handle basic HRM functions presumably more
efficiently than the organization could
Scientific management
one of the earliest approaches to management, was concerned with structuring individual
jobs to maximize efficiency and productivity
Hierarchy of human needs
Abraham Maslow's developed this during the human relations era
Human relations era
supplanted scientific management as the dominant approach to management during the
1930s
Hawthorne studies
what the human relations era was instigated by; suggested The individual attitudes may have
been related to performance and another suggested that a workgroup may have established
norms to restrict the output of individual group members.
, Theory X and Theory Y
Douglas McGregor's framework grew from the human relations movement; if managers
made their employees more satisfied and happier then they would work harder and be more
productive.
Personnel departments
- Specialized organizational units for hiring and administering human resources become
popular during the 1930s and 1940s
Personal management
a new type of management function grew from the recognition that human resources needed
to be managed
Personnel manager
the manager who ran the personnel Department
knowledge workers
They are employees whose jobs are primarily concerned with the acquisition an application
of knowledge. they contribute to an organization through what they know and how they can
apply what they know. (Human resource college students)
Social responsibility
o balancing profit making activities with activities that balance society Ex: Civic duty
conscious capitalism
refers to treating social outcomes and financial outcomes as complementary rather than
competing
triple bottom line
where a firm tries to maximize the bottom line the way people are treated and the level of
environmental responsibility
1-4
Human resources (HR)
are the people an organisation employs to carry out various jobs, tasks, and functions in
exchange for wages, salaries, and other rewards
Human resource management (HRM)
is the comprehensive set of managerial activities and tasks concerned with developing and
maintaining a qualified workforce human resources in whats that contribute to organizational
effectiveness
Outsourcing
is the process of hiring outside firms to handle basic HRM functions presumably more
efficiently than the organization could
Scientific management
one of the earliest approaches to management, was concerned with structuring individual
jobs to maximize efficiency and productivity
Hierarchy of human needs
Abraham Maslow's developed this during the human relations era
Human relations era
supplanted scientific management as the dominant approach to management during the
1930s
Hawthorne studies
what the human relations era was instigated by; suggested The individual attitudes may have
been related to performance and another suggested that a workgroup may have established
norms to restrict the output of individual group members.
, Theory X and Theory Y
Douglas McGregor's framework grew from the human relations movement; if managers
made their employees more satisfied and happier then they would work harder and be more
productive.
Personnel departments
- Specialized organizational units for hiring and administering human resources become
popular during the 1930s and 1940s
Personal management
a new type of management function grew from the recognition that human resources needed
to be managed
Personnel manager
the manager who ran the personnel Department
knowledge workers
They are employees whose jobs are primarily concerned with the acquisition an application
of knowledge. they contribute to an organization through what they know and how they can
apply what they know. (Human resource college students)
Social responsibility
o balancing profit making activities with activities that balance society Ex: Civic duty
conscious capitalism
refers to treating social outcomes and financial outcomes as complementary rather than
competing
triple bottom line
where a firm tries to maximize the bottom line the way people are treated and the level of
environmental responsibility
