Straighter-line Communications 101 Final Exam Questions and Complete Solutions

Straighter-line Communications 101 Final Exam Questions and Complete Solutions The Word communication comes from the Latin Communicare, which means - Answer: To Make Common Which of the following is Not a component of communication - Answer: Action The accumulation of various types of mass communication (radio, newspaper, Internet, etc) into one medium is called - Answer: Media Convergence Public communication is best defined as - Answer: The process of using messages to generate meanings in a situation in which a speaker transmits a message to a number of recievers Saying "uh huh" to indicate you understand is using what is classified as a - Answer: Nonverbal Code Which term refers to communication between two people - Answer: Dyadic communication As a communicator what are the three separate activities you engage in during the perception process - Answer: Selection, organization, and interpretation When you meet someone for the first time, you are forming - Answer: A first impression Understanding what aspects of communication will make a significant difference in your life and in the lives of people from around the world? - Answer: Theory, research, and application Which statement about stereotyping is true? - Answer: Some Stereotypes are positive. Erving Goffman's theory of self-presentation is based on what type of perspective? - Answer: Dramaturgy A person groups stimuli into meaningful units during which part of perception? - Answer: Organization Which of the following would be the reason an individual looking at a class picture might see his or her own face first? - Answer: Because it is figure and the rest of the class is ground Which of the following does NOT mean that "words are arbitrary" - Answer: Words have inherent meaning Which of the following is Not a true statement about slang and jargon? - Answer: Slang is not understood or used by most people. The term that refers to the arrangement of words is - Answer: Syntax Which of the following statements about language is False? - Answer: The meaning of a word does not change once it is included in the dictionary. Which statement about clothing and the perceptions of others is NOT verified by research? - Answer: Clothing and artifacts are unrelated to how acceptable we find other people to be. The study of nonword sounds that communicate meaning is called - Answer: Paralinguistic Which of the following is an example of indexing? - Answer: My Shih Tzu chews on everything. Does yours do that as well? Semantics is: - Answer: The study of the way humans use language to evoke meaning in others As the woman shaded her eyes with her open hand on her brow, she said "Wow, is it ever bright out here". The nonverbal cue here is - Answer: an illustrator A distance of 10 feet between two people talking is what Edward T> Hall referred to as - Answer: Social distance. Which of the following findings is true of the relationship between dress and personality? - Answer: People who conform to current styles seek to be accepted and liked. When you paraphrase the speaker's message and intent, ask questions, or invite corrections, you are - Answer: Checking your understanding of perception of the speaker. "You need to remember this because it will be on the quiz." What type of lecture cue is this statement? - Answer: Importance Listening that is considered active and involves understanding the perspective of another person is called" - Answer: Empathic Listening Which of the following is NOT an effective means of using verbal communication when listening? - Answer: Use evaluative, non-descriptive comments. Children with high levels of language development are more likely to - Answer: Have more efficient working memory. Which of the following is a limitation of short-term memory? - Answer: Can only hold five to nine "bits" of information on average. Dante was walking across campus in a hurry. On the way he saw his Friend Aarav, who he hadn't seen in quite some time. Dante stopped and told Aarav his cell phone number and told him to call him later. Just a few seconds after Dante left, Aarav already had forgotten the number. This would be because the information only went as dar as Aarav's - Answer: short-term memory College students spend approximately what proportion of their time listening to others and the mass media? - Answer: 50 percent Which of the following is an example of hearing rather than listening? - Answer: The sound of firecrackers filled the nighttime air. Which of the following is not necessarily part of the process of listening? - Answer: The receiver responds with a return message. Which of the following statements about active listening is FALSE? - Answer: Active listening and empathic listening are exactly the same thing. Empathic listening differs from active listening in that - Answer: Empathic listening adds the goal of understanding. One of the suggestions for being a better listener in the workplace is to "plan for nuggets." the strategy recommended for doing this involves - Answer: Using a separate column in your notes. Which of the following is an example of physical distraction to listening? - Answer: "The two people talking in the row ahead of me kept me from catching very much of his lecture." Which of the following is an inference - Answer: The road appears dangerous for ordinary travel. A relationship in which the two people are very similar is called - Answer: A symmetrical relationship. Which association is NOT part of the definition of interpersonal relationships? - Answer: One between two ore more people who exhibit affection towards each other According to William Schultz, three interpersonal needs that are satisfied through interaction with others are - Answer: Inclusion, affection, and control. In relationships formalized patterns of actions or words that are followed regularly and are indicators of relational uniqueness are called - Answer: Rituals Which type of need can only be fulfilled through interpersonal interaction? - Answer: Affection Raymond and Terry have a strong relationship and share many things with each other. At times, however, Raymond feels that Terry wants to know what he is doing at all times. Which dialectical tension is Raymond most likely experiencing? - Answer: Expression and Privacy Pria's boyfriend Leonard doesn't tell her about his family anymore. This makes her upset with their relationship. What factor affection self-disclosure can be identified here? - Answer: Relational satisfaction and disclosure are curvilinearly related The opposite of defensive communication is - Answer: Supportive communication Rashi and Antia many because they are of the same cultural background. This is most likely what type of relationship? - Answer: Symmetrical. Relationships in which the two people are not romantically involved but have a sexual relationship are called - Answer: Friends with benefits. Which statement below is Not an example of ethnocentrism? - Answer: American workers get higher pay for less work than most people in the world. Which culture fears silence rather than embracing it? - Answer: European American Which of the following is NOT characteristics of a collectivist culture? - Answer: High levels of divorce What type of culture is most likely to tolerate ambiguity, uncertainty, and diversity? - Answer: Uncertainty-accepting _______ is where you assume that all members of a group are alike. - Answer: Stereotyping If someone in a marginalized group tried to fit in with the dominant group, he or she is striving for what goal of intercultural communication? - Answer: Assimilation Which type of culture tolerates ambiguity and uncertainty? - Answer: Uncertainty-accpeting Which of the following is NOT a strategy for improving intercultural communication? - Answer: Adopt and ethnocentric perspective. Which of the following is the best example of an uncertainty-rejecting culture? - Answer: Japan The preferred way to avoid an ethnocentric perspective is to - Answer: Be cautious about assuming similarity and recognize differences among people. Kevin and Paul are having a conversation in which Kevin says, "All gay men are very effeminate." What type of intercultural communication problem might Kevin be engaging in? - Answer: Stereotyping Which culture always uses both hands when passing food, a gift, or a business card? - Answer: China Which of the following statements about emotional labor is NOT true? - Answer: Emotional labor can decrease turnover Informal communication consist of all of the following EXCEPT - Answer: Downward Communication Acme company has a mission statement that is open to interpretation. Many stakeholders identify with it. Their mission statement is - Answer: Ambiguous Engaging in small talk is a representative behavior illustrating which type of workplace communication competence? - Answer: Relationship Maintenance When you organize your experiences by type, which type of résumé are you using? - Answer: Functional Your cover letter should have which four main sections? - Answer: Attention, interest, desire, action The ways in which groups both maintain structure and order through their symbolic interactions refers to - Answer: Organizational communication. Formal communication consist of all the following EXCEPT - Answer: The grapevine Messages between organizational members of the same power level are best described as - Answer: Horizontal Angela tells Richard that he will not receive a raise unless he agrees to give her a massage. This is what type of sexual harassment? - Answer: Quid pro quo Which of the following statements about résumé writing style is NOT accurate? - Answer: You should use the pronoun "I." When people engage in communication behaviors intended to create perceptions of psychological closeness with others is called: - Answer: Immediacy A conflict management style that involves negotiation is also known as - Answer: Compromise All of the following are needs fulfilled by primary groups EXCEPT - Answer: Achievement Which of the following is most likely an example of a primary group? - Answer: A group of women playing cards Which of the following is an implicit characteristic of group members? - Answer: Individuals' worldview According to research cited in your textbook concerning group size, how many people should be in a small group to increase the likelihood that it will be a productive group? - Answer: 3 or 4 The ability to withhold from followers what they want is called - Answer: Punishment Power Which of the following is most likely an example of an assigned group? - Answer: A group of students asked by their resident advisor to repaint the cafeteria Which of these groups may be classified as a secondary group? - Answer: A student committee on improving campus meal plans Which of the following is NOT recommended in the book as a way to select a topic? - Answer: Psychic review Swetha gave his persuasive speech on why you run a West Coast football offense to his general population speech class. Raymond likely didn't do which part of speech preparation? - Answer: Demographic analysis Leslie really likes coffee-flavored ice cream. This would be an example of - Answer: An attitude Which of the following is NOT a criterion for evaluating sources of information? - Answer: Is the supporting material personal? Which of the following statements about verbal citations is FALSE? - Answer: Verbal citations include all of the information found in a written footnote. Which of the following statements is NOT reflected in the research on source credibility? - Answer: Source credibility is directly connected with IQ. Which of the following is NOT a function of the conclusion? - Answer: The warning light function. A speech on the qualities that make a fine athlete in the sport of soccer is likely to be using which pattern of organization? - Answer: Topical-sequence pattern Which of the following is more of a long-range goal than an immediate purpose? - Answer: The audience should read Gore's book on the environment to increase their knowledge. Enunciation is a delivery term that means - Answer: Pronunciation and articulation. In reducing communication apprehension, which approach trains you to associate public speaking with positive thoughts? - Answer: Relaxation Which of the following is NOT an aspect of the delivery concept vocal variety? - Answer: Correct articulation Which of the following phrases does NOT fit with the immediate behavioral purposes of an informative speech? - Answer: Change attitudes, beliefs, and values Which of the following comments provides the best example of extrinsic motivation? - Answer: "Because my employed said our raises would be based on it, I am increasing my number of contract reports" An important aspect of informative speaking is making your subject ______ the audience. - Answer: Relevant to Which of the following is a logical proof? - Answer: You should use Ivory soap because it is inexpensive antibacterial, safe, and effective. Which of the following statements about syllogisms is FALSE? - Answer: Syllogism has a subject premise. Gerald has a great deal of expertise about parakeets. He used to work in a pet store that sold over twenty different types of birds. If he was to give a speech on the subject, Gerald might be said to have what type of expertise? - Answer: Ethos Which of the following is the least public from of communication? - Answer: Intrapersonal The "systematic arrangement of symbols to create meaning in the mind of another" is known as - Answer: Code. The integration of e-mail, calendars, Internet, and voice communication into devices like smartphones is called - Answer: Technological convergence. Small-group communication occurs in: - Answer: A small group of people Nonverbal codes: - Answer: are all symbols that are not words, including bodily movements, the use of space and time, and sounds other than words. When you do not listen well because you are daydreaming, it is because of - Answer: Nosie Carmella and Jésus are sitting in a coffee shop having a friendly conversation. What descriptor of their communication interaction is most accurate? - Answer: dyadic communication When you remember how wonderful your mother was but forget how often she made you feel inadequate, then you are exhibiting the perception concept called - Answer: Selective retention Which of the following is NOT cited in the book as one of the three reasons differences in perception occur? - Answer: Present eating habits The idea that our past experiences lead us to see the world in a particular way that is difficult to change is called - Answer: Perceptual constancy. If I notice that Heng and Yolanda are often together and I "fill in" my inference that they are now lovers, then I am illustrating the concept of perception called - Answer: Closure Which of the following is the best example of selective attention? - Answer: She immediately spotted the guy with the earring who looked so much like someone she had known before. The process of development of the self through the messages and the feedback received from others is called: - Answer: Symbolic interactionism Which of the following statements about language is FALSE? - Answer: The meaning of a word does not change once it is included in the dictionary. Which of the following statements is descriptive as opposed to evaluative? - Answer: I counted twenty questions of which I was uncertain. Technical language that has been developed by a professional group is know as - Answer: Jargon Language that puts down people for being young or old is - Answer: Ageist language Juan, who is majoring in political science, is giving a speech in class about the Electoral College. During his speech, he often talks very intimately about the legal functions and rules of the Electoral College. Justin ultimately bores his audience and does not get a very strong grade. What error might Justin have committed with his language usage? - Answer: Jargon Words and phrases specific to a particular region of the country are called: - Answer: Regionalisms Two men are arguing at the bar when the smaller one says something unkind about the other's mother. The bigger fellow glares straight ahead at his opponent. He is using a nonverbal signal that is best described as being an - Answer: Affect display Upon walking into a crowded bar on a Friday night, Daniel begins to get uncomfortable because it is so crowded. There are many people very close to him and some even bumping into him as they pass. These people are in Daniel's - Answer: Intimate Space Which type of facial expression will likely receive the most attention? - Answer: Angry Communication by touch is called - Answer: Tactile Communication Which of the following body movements would most likely be used to indicate liking? - Answer: Close Proximity Who is more likely to use touch as a means of communicating? - Answer: A black woman from Puerto Rico Which type of nonverbal communication occurs when you send the same message both verbally and nonverbally? - Answer: Repeating Which two concepts seem most closely related? - Answer: Egocentrism and personal bias Which of the following is an inference? - Answer: The road appears dangerous for ordinary travel. There basic interpersonal needs that are satisfied through interaction with others, according to psychologist William Schutz, are: - Answer: Need for inclusion, affection and control Grayson doesn't talk about his parents' divorce with his girlfriend because it is still a painful subject to discuss. What factor affecting self-disclosure can be identified here? - Answer: Disclosure might be avoided for a variety of reasons. Which of the following is NOT one of the three stages in interpersonal relationships? - Answer: Social penetration Which of the following would be a good example of self-disclosure? - Answer: You tell the person that you meet that your parents where originally from Mississippi. In which stage of how friends develop do people think of themselves as friends and begin to establish their own private ways of interacting? - Answer: Nascent friendship The concept that suggests that your roommate is more likely to become your friend than a person ten blocks away is known as - Answer: Proximity Iakopa is good at writing and understanding literature; Marian is a whiz at math and statistics; together they make a great pair. The concept of friendship illustrated here is - Answer: Complementarity Rashi and Anita marry because they are of the same cultural background. This is most likely what type of relationship? - Answer: Symmetrical