CQHQ Study Test Questions with Correct Answers

CQHQ Study Test Questions with Correct Answers 3 parts of a criticality index - Answer-1. Frequency 2. Severity 3. Ease of detection Quantitative - Answer-Cost Qualitative - Answer-Experience (feelings) Quality assurance - Answer-Problem area or individuals. Focuses on the performance of workers, urging employees to strive for "zero defects" Quality Improvement - Answer-Focused of systems, processes or groups Flow chart - Answer-Diagram of a process Gnatt Chart - Answer-bar graph showing production managers what projects are being worked on and what stage they are in at any given time Histogram - Answer-a bar graph depicting a frequency distribution Determines whether the output of a process is distributed normally Force Field Analysis - Answer-Evaluating various processes for and against outlines the process of determining which forces drive and which resist a proposed change