IAHSS ADVANCED / IAHSS
ADVANCED 2024 QUESTIONS
WITH ALL CORRECT
ANSWERS GRADED A+
K-9 patrol teams can be particularly effective in dealing with which
situation? - ✔✔✔ANSWER-emergency department violence
Bicycle patrol is which of these? - ✔✔✔ANSWER-faster than foot
patrol and a vehicle in heavy traffic
,______patrol contributes, more then any other method of patrol, to
excessive socialization - ✔✔✔ANSWER-foot
What is one of OSHA's five components of workplace violence
prevention program? - ✔✔✔ANSWER-a detailed work site analysis
What is the primary role of a security officer in crime prevention? -
✔✔✔ANSWER-Reduce the opportunity for a person to commit a
crime
Crime prevention is the anticipation, recognition, and appraisal of a
crime risk. It also involves what? - ✔✔✔ANSWER-Initiating some
action to remove or reduce the risk
What must be done about life safety deficiencies found in the
hazard surveillance tour? - ✔✔✔ANSWER-Correct them
immediately
What is the purpose of crime analysis? - ✔✔✔ANSWER-Identify
problems and develop strategies to reduce problems
Which of the following is easier and more cost efficient for an
institution? - ✔✔✔ANSWER-building in security systems during
building design
, Healthcare facilities that provide _________ customer service
motivate customers to tell others about these organizations -
✔✔✔ANSWER-excellant
Process improvement in customer service can be measured how? -
✔✔✔ANSWER-Surveys, Monitoring performance, Bench marking,
Service standards
________ can be an excellent way to measure customer service and
improve performance. - ✔✔✔ANSWER-Feedback
________ is an element in improving customer service -
✔✔✔ANSWER-Identifying customers-Attitude-Communication-
Training
Communication is ___________ - ✔✔✔ANSWER-93 percent body
language, 7 percent words
Which legal test takes into account neighborhood crime rates,
industry standards, and the owner's experience at other locations? -
✔✔✔ANSWER-foreseeability
The major source of premise liability in healthcare is from -
✔✔✔ANSWER-slips and falls
ADVANCED 2024 QUESTIONS
WITH ALL CORRECT
ANSWERS GRADED A+
K-9 patrol teams can be particularly effective in dealing with which
situation? - ✔✔✔ANSWER-emergency department violence
Bicycle patrol is which of these? - ✔✔✔ANSWER-faster than foot
patrol and a vehicle in heavy traffic
,______patrol contributes, more then any other method of patrol, to
excessive socialization - ✔✔✔ANSWER-foot
What is one of OSHA's five components of workplace violence
prevention program? - ✔✔✔ANSWER-a detailed work site analysis
What is the primary role of a security officer in crime prevention? -
✔✔✔ANSWER-Reduce the opportunity for a person to commit a
crime
Crime prevention is the anticipation, recognition, and appraisal of a
crime risk. It also involves what? - ✔✔✔ANSWER-Initiating some
action to remove or reduce the risk
What must be done about life safety deficiencies found in the
hazard surveillance tour? - ✔✔✔ANSWER-Correct them
immediately
What is the purpose of crime analysis? - ✔✔✔ANSWER-Identify
problems and develop strategies to reduce problems
Which of the following is easier and more cost efficient for an
institution? - ✔✔✔ANSWER-building in security systems during
building design
, Healthcare facilities that provide _________ customer service
motivate customers to tell others about these organizations -
✔✔✔ANSWER-excellant
Process improvement in customer service can be measured how? -
✔✔✔ANSWER-Surveys, Monitoring performance, Bench marking,
Service standards
________ can be an excellent way to measure customer service and
improve performance. - ✔✔✔ANSWER-Feedback
________ is an element in improving customer service -
✔✔✔ANSWER-Identifying customers-Attitude-Communication-
Training
Communication is ___________ - ✔✔✔ANSWER-93 percent body
language, 7 percent words
Which legal test takes into account neighborhood crime rates,
industry standards, and the owner's experience at other locations? -
✔✔✔ANSWER-foreseeability
The major source of premise liability in healthcare is from -
✔✔✔ANSWER-slips and falls
