USPS EXAM 421 WINDOW CLERK TEST
QUESTIONS AND VERIFIED ANSWERS/ A+ GRADE
1. End to end process to ensure mail is collected, distributed and delivered the
type of clock the usps runs on
ANS: 24 hour clock
2. Items sent within the US APO, FPO, UN, and its territories and possessions.-
ANS: Domestic mail
3. sets forth the policies, regulations and procedures governing domestic mail
ANS: DMM- Domestic Mail Manual
4. sets forth policies, regulations, and procedures governing international mail
ANS: IMM- International Mail Manual
1/5
, 5. contains policies and procedures for administrative ad support functions within
the postal service
ANS: ASM-Administrative and Support Manual
6. all manuals are found on line via?
ANS: Policy Net
7. Guarantees overnight or next day delivery $100 insurance and free tracking-
ANS: Express Mail
8. Premier Shipping service of the USPS
ANS: Express Mail
9. Fast and affordable max 70lbs $50 insurance another premier shipping service
of the USPS 2-3 DAYS delivery
ANS: Priority Mail
10. Bulk mail usually handled at distribution centers
ANS: Parcel Select
11. Merchant pays postal fee returning merchandise bulk parcel return prod- uct
ANS: Parcel Return Services
2/5
QUESTIONS AND VERIFIED ANSWERS/ A+ GRADE
1. End to end process to ensure mail is collected, distributed and delivered the
type of clock the usps runs on
ANS: 24 hour clock
2. Items sent within the US APO, FPO, UN, and its territories and possessions.-
ANS: Domestic mail
3. sets forth the policies, regulations and procedures governing domestic mail
ANS: DMM- Domestic Mail Manual
4. sets forth policies, regulations, and procedures governing international mail
ANS: IMM- International Mail Manual
1/5
, 5. contains policies and procedures for administrative ad support functions within
the postal service
ANS: ASM-Administrative and Support Manual
6. all manuals are found on line via?
ANS: Policy Net
7. Guarantees overnight or next day delivery $100 insurance and free tracking-
ANS: Express Mail
8. Premier Shipping service of the USPS
ANS: Express Mail
9. Fast and affordable max 70lbs $50 insurance another premier shipping service
of the USPS 2-3 DAYS delivery
ANS: Priority Mail
10. Bulk mail usually handled at distribution centers
ANS: Parcel Select
11. Merchant pays postal fee returning merchandise bulk parcel return prod- uct
ANS: Parcel Return Services
2/5
