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CRCR Study 1.0-1.5

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Exam of 4 pages for the course WGU DAC1 Information Systems Management Pre-Assess at WGU DAC1 Information Systems Management Pre-Assess (CRCR Study 1.0-1.5)

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CRCR Study 1.0-1.5

What happens during the post service stage? - ANS-Final coding of all services,
preparation and submission of claims, payment processing and balance billing
resolution.

Acc - ANS-Ambulatory care center

AAR - ANS-After hours activity report

837 record - ANS-A standard electronic message between a provider and a health plan
sending data on a claim to the health plan.

835 record - ANS-A standard electronic message between a health plan and provider
sending remittance data on a claim to the provider.

Accountable care organization - ANS-A coordinated group of healthcare providers
(including physicians, hospitals, and other types of providers) organized to improve
quality and lower the costs of care to a defined group of patients.

What are the three HFMA revenue cycle initiatives? - ANS-Price transparency, patient
financial communications, and medical account resolution.

What are the 3 best practices of patient financial communications? - ANS-Consistency,
clarity, and transparency.

Conversations should occur in a location and manner that are sensitive to the patients
needs at: - ANS-Discussions in advance to the service. May occur via outbound or
inbound call to patient from a scheduling center at the time an appointment is made.

For routine scenarios, such as patients with insurance coverage or a known ability to
pay, financial discussions should take place between whom? - ANS-The patient or
guarantor and the properly trained provider representatives.

For non-routine or complex scenarios, such as uninsured or underinsured patients
whom should be involved ? - ANS-A financial counselor or a supervisor.

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