CLEET Phase 2 Exam Questions with Correct Answers

CLEET Phase 2 Exam Questions with Correct Answers What are the responsibilities of the security guard during or after an incident or offence? - Answer-Observe and report What could happen to you if you are convicted of impersonating a peace officer? - Answer-All of the above (fine, prison, license revocation) Whom do security guards represent? - Answer-Their employer and their employer's clients Public relations skills help you to effectively perform those duties which involve: - Answer-Other people Which of the following is a true statement about a security guard's relationship to the public or client employees? - Answer-Security officers enforce the client's rules, policies, and procedures Which of the following actions demonstrates good public relations? - Answer-Enforcing all rules, policies, and procedures without expressing personal opinions or disagreement Is rolling up a long sleeve shirt an acceptable adjustment to a uniform (if not authorized by your employer)? - Answer-No Maintaining a good physical appearance means? - Answer-Being well-groomed Maintaining a professional work area means: - Answer-Keeping desks and counters clean and organized How should you respond to people who try to use their friendship with you? - Answer- Be fair Which of the following words does not describe a guideline for communication with other people? - Answer-Aggressive How should you speak to communicate across language barriers? - Answer-Clearly and slowly Which of the following words does not represent a guideline for communicating across language barriers? - Answer-Shout How can you maintain your professionalism when communicating with the media? - Answer-Be pleasant at all times What is the proper response to answer questions from the media? - Answer-Refer media representatives to your supervisor