CourseCareers Final Exam Study Guide Questions & Correct Answers/ Graded A+

Who are the four types of people you deal with in sales? : ⁃ Prospects ⁃ Customers ⁃ Sales Team (Account Executive) ⁃ Sales Managers (People in charge of hiring and promoting you) What did Bob Hoover do to the mechanic who made his plane crash and almost got him killed? : He told him to service his F-51 plane tomorrow since he's sure he won't make this mistake again. What's the main difference between mankind and animals? : The desire to feel important The only way on earth to influence other people is by_____. : Talking about what they want and showing them how to get it You can make more friends in two months by ______. : Becoming interested in them 2 You should always smile because ______. : It makes people like you, it makes you happier, it costs you nothing The sweetest sound to a person in any language is ____. : That person's name What do people love to talk about the most? : Themselves When should you argue with someone? : Never because you can't win By telling someone they're wrong you are ____. : Making them feel unintelligent, Making them feel they have a bad sense of judgment, hurting their pride and respect What should you do if you realize you're wrong? : Admit you're wrong When trying to convince someone of something you should _____. : Get them to agree to small things by telling you "Yes" since it gets them in the mode of saying yes and agreeing What do people prefer more? : Having others listen to them talk What ideas do people like more