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IHOP Server Test | 100% Correct Answers | Verified | Latest 2024 Version

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what is the platinum rule of guest service - treat guests as they want to be treated surveys reveal that guests have three basic expectations about the way want to be treated in our restaurant. - be there for me, listen to me, treat me nicely in general there are three type of guest - fast friendly exact when giving their order a guest tells you id like a cheese burger well done tomato on the side bun toasted with no butter and fries extra crispy this guest is - exact when seating a guest the guest strikes up a conversation with the hostess about how many years they have been coming to this ihop and all the great memories they have here. the guest is - friendly while waiting in the lobby to be seated a guest repeatedly asks when their table will be ready this guest is - fast

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