MGT 3620 Certification Exam Questions and CORRECT Answers

Organizational behavior*A field of study devoted to understanding, explaining, and ultimately improving the attitudes and behaviors of individuals and groups in organizations (Colquitt et al.). A firms resources includes the knowledge, wisdom, and ability of the work force, plus the image, culture, and good will of the firm. Since good people are rare, OB should be a valuable resource*conceptual arguments for why OB matters rule of 1/8th*One must bear in mind that 1/2 of organizations won't believe the connection between how they manage their people and the profits they earn. 1/2 of those who do see the connection will do what many organizations have done--try to make a single change to solve their problems, not realizing that the effective management of people requires a more comprehensive and systematic approach. Of the firms that make comprehensive changes, probably only about 1/2 will persist with their practices long enough to actually derive economic benefits