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Exam (elaborations)

SS24DUWB- DELIVERING UCONNECT QUESTIONS AND ANSWERS 100% PASS

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SS24DUWB- DELIVERING UCONNECT QUESTIONS AND ANSWERS 100% PASS Which description fits the key vehicle information checklist? The Key vehicle information checklist contains items to complete with your customer during delivery Teaching your customers how to use Uconnect features supports which CXE behavior? >> Not - Prepare for delivery; not >> Adapt to your customer's need Which of the following happens when you input a VIN into the New Vehicle Delivery (OS Plus) tool? The tool points you to the most up-to-date app for that service What can you do to increase your customer's trust and confidence during delivery? Explain how and where to get additional support Which of the following is designated as a "Must-Do" Activity that should be accomplished during every New Vehicle Delivery? Teach vehicle safety technology To use Apple CarPlay and WI-FI simultaneously, you must ___ Sharing information using a tablet is an example of which CX Action? Use technology effectively What should you do to follow up after a Uconnect delivery? Contact the customer within 48- hours after delivery Doing all sever "must do" delivery activities with a customer __ leads to a remarkable increase in customer satisfaction What is true about customer hot buttons? Hot buttons are features your customers are most interested in or ones they haven't used before.

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SS24DUWB- DELIVERING UCONNECT
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SS24DUWB- DELIVERING UCONNECT

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Written in
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