Cppb Test - Domain Iii Correct 100%
CPPB TEST - DOMAIN III Correct 100%WHAT IS THE GOAL OF NEGOTIATION? - ANSWER To achieve a mutual goal referred as win-win agreement. STAGES OF NEGOTIATION - ANSWER 1. Planning 2. Actual Negotiation 3. Completion What are the objectives of a principled Negotiation? - ANSWER 1. produced a wise agreement 2. To be efficient 3. To achieve MUTUALLY satisfactory results for all parties FOUR PRINCIPLES OF NEGOTIATION - ANSWER 1. Separate people from the problem 2. Create a variety of options before deciding which pursue 3. Focus on interests, not positions 4. Use objective criteria Three People Elements in Negotiation - ANSWER 1. Difference of Perception 2. Emotions 3. Communication ( parties should apply active listening) BRAINSTORMING OPTIONS - ANSWER 1. Stating the problem 2. Analyzing the problem 3. Consider general options 4. Consider specific actions BATNA - ANSWER best alternative to a negotiated agreement S
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