LDR-202S: REINFORCING CULTURE
affinity bias Answer - Also called like-likes-like, this bias refers to our tendency to
gravitate toward people similar to ourselves. That might mean hiring or promoting
someone who shares the same race, gender, age, or educational background.
ageism Answer - Discriminating against someone on the basis of their age. Ageism
tends to affect women more than men, and starts at younger ages.
attribution bias Answer - Because some people see women as less competent than
men, they may undervalue their accomplishments and overvalue their mistakes.
beauty bias Answer - Judging people, especially women, based on how attractive
you think they are is called beauty bias. People perceived as attractive can be
viewed more positively and treated more favorably.
confirmation bias Answer - Confirmation bias refers to the tendency to look for or
favor information that confirms beliefs we already hold.
Conformity Bias Answer - Very common in group settings, this type of bias occurs
when your views are swayed or influenced by the views of others. This is similar to
groupthink.
contrast effect Answer - This bias refers to evaluating the performance of one person
in contrast to another because you experienced the individuals either simultaneously
or in close succession.
gender bias Answer - Preferring one gender over another or assuming that one
gender is better for the job.
Halo/Horns Effect Bias Answer - The tendency to put someone on a pedestal or
think more highly of them after learning something impressive about them, or
conversely, perceiving someone negatively after learning something unfavorable
about them.
Name bias Answer - When you judge a person based on their name and perceived
background. This is especially important when reviewing resumes.
Weight Bias Answer - Judging a person negatively because they are larger or
heavier than average.
3 definitions of trust Answer - Trust is the belief that others act in the interest of
fairness
and social welfare rather than their own self-interest
, Trust is the willingness to accept vulnerability based upon
positive expectations about another's behavior
Trust is an expectancy held by an individual or group that
the word, promise, verbal or written statement of another
individual or group can be relied upon
trust triangle Answer - personal trust (commitment)
truth over time (confidence)
institutional trust and respect (respect)
levels of emotional investment Answer - passion for mission/leader
-altruism
-empowerment
-genuiness/truth
-unconditional/enduring
engagement/cohesion
-conscientious
-competent
-consistent/steadfast
-clarity
-hope
-fair
cooperation
-mutuality
-duty
violated trust Answer - treachery
-broken core values
-indignation
-betrayal
-resentment
hostility
-toxic behaviors
-confusion
-anger/fear
-regret
-selfishness
-broken promises/lies
disappointment
-resignation
-cynicism
-distance
-indifference
affinity bias Answer - Also called like-likes-like, this bias refers to our tendency to
gravitate toward people similar to ourselves. That might mean hiring or promoting
someone who shares the same race, gender, age, or educational background.
ageism Answer - Discriminating against someone on the basis of their age. Ageism
tends to affect women more than men, and starts at younger ages.
attribution bias Answer - Because some people see women as less competent than
men, they may undervalue their accomplishments and overvalue their mistakes.
beauty bias Answer - Judging people, especially women, based on how attractive
you think they are is called beauty bias. People perceived as attractive can be
viewed more positively and treated more favorably.
confirmation bias Answer - Confirmation bias refers to the tendency to look for or
favor information that confirms beliefs we already hold.
Conformity Bias Answer - Very common in group settings, this type of bias occurs
when your views are swayed or influenced by the views of others. This is similar to
groupthink.
contrast effect Answer - This bias refers to evaluating the performance of one person
in contrast to another because you experienced the individuals either simultaneously
or in close succession.
gender bias Answer - Preferring one gender over another or assuming that one
gender is better for the job.
Halo/Horns Effect Bias Answer - The tendency to put someone on a pedestal or
think more highly of them after learning something impressive about them, or
conversely, perceiving someone negatively after learning something unfavorable
about them.
Name bias Answer - When you judge a person based on their name and perceived
background. This is especially important when reviewing resumes.
Weight Bias Answer - Judging a person negatively because they are larger or
heavier than average.
3 definitions of trust Answer - Trust is the belief that others act in the interest of
fairness
and social welfare rather than their own self-interest
, Trust is the willingness to accept vulnerability based upon
positive expectations about another's behavior
Trust is an expectancy held by an individual or group that
the word, promise, verbal or written statement of another
individual or group can be relied upon
trust triangle Answer - personal trust (commitment)
truth over time (confidence)
institutional trust and respect (respect)
levels of emotional investment Answer - passion for mission/leader
-altruism
-empowerment
-genuiness/truth
-unconditional/enduring
engagement/cohesion
-conscientious
-competent
-consistent/steadfast
-clarity
-hope
-fair
cooperation
-mutuality
-duty
violated trust Answer - treachery
-broken core values
-indignation
-betrayal
-resentment
hostility
-toxic behaviors
-confusion
-anger/fear
-regret
-selfishness
-broken promises/lies
disappointment
-resignation
-cynicism
-distance
-indifference
