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itm exam questions & answers 2024/2025

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itm exam questions & answers 2024/2025 An organized set of activities designed to produce a result. In business process the result is a product or service. We describe a process by creating a model of the system. - ANSWERSwhat is process Creating a model to represent the process of the system communicates the same description to everyone. The purpose of the model is to capture all of the activities taking place in the system. - ANSWERSwhat is the purpose of creating a model Business Process - ANSWERSa network of coordinated coherent activities that interact to produce a business outcomes order to cash produce to pay application to approval fault to resolution - ANSWERSex of business processes A related collection of: Activities and Decisions (achieving some purpose) - ANSWERSwhat does a business process consist of a collection of Tasks performed by Actors consuming Resources - ANSWERSwhat is an activity Body of principles, methods, and tools to • Design • Analyze • Execute • Monitor Business process with the goal of improving their performance. - ANSWERSwhat is business process management

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