IICRC Fire/Odor Part1 Correct 100%

Technicians should not decide they will be able to restore a damaged item until they have _______________________ the item and communicated with the customer. - ANSWER pretested The restoration company works for the property owner, who is the primary customer. A secondary customer is the _______________________ _______________________ when the property owner is an _______________________. - ANSWER insurance carrier. insured Smoke and soot particles are visual by-products of _______________________ _______________________. - ANSWER incomplete combustion Heat, fuel and oxygen are the key elements required for _______________________. - ANSWER combustion The particle size range of combustion smoke particles is _______________________ to _______________________ microns. - ANSWER .1 to 4 The general categories into which I'll smoke residues may be placed PAH and _______________________. - ANSWER soot