PUBLIX MANAGER TEST 1 LATEST 2024
QUESTIONS WITH CORRECT ANWSERS
VERIFIED 100%
5 steps to customer service
1. welcome customer
2. use customers name
3. take care of needs
4. thank the customer
5. invite them back
Dynamic Selling
Greet
Discover
Recommend
Close
Day of Production
the day produced, recieved, or somehow affected (such as frozen)
Fifo
first in, first out
Tare weight
weight of the container a product is packaged in
what is envirox TB, its uses, and location in the store
to clean up blood and it is located in the computer room
ChainTrack sorts the items assigned to a scheduled count batch by category
and_______
family group
what temp are eggs to be stored
40-45 below
how long can dairy or frozen products be left out
30 min or less
when is pulling a bag from the S.S.C.C not a bi-partisian job
once the bag is sealed
what is the name for a scan gun
FM-HHTT
what is a load line
the line in a refrigeration case showing where product can be
what temp are dairy perishable products to be stored
below 41 Publix says 40-34-38
where is the chemical safe-use and authorization chart located, and what info
can be found there
in the mop room, it tells which equipments needs to be worn for protection
what is the temp danger zone
40-140 degrees; anything is bacteria prone
how far from the ground must products be stored
6 in
what is gross profit
difference between cost and sales
, what is cross merchandising
when you merchandise products together that compliment each other
where do you go to find random and scheduled counts
ChainTrack
what are the grocery sub departments
frozen, dairy, dry, HBC, housewares,
what type of payment is accepted for sub department vouchers
cash
what is chain track and its uses
inventory management system. it controls inventory.
what are lock-out/ tag-out tags?
tags put on equipment that has been taken out of service
why are certain items shelf tags brown or yellow?
brown= organic
yellow= low velocity
Publix mission statement?
Our Mission at Publix is to be the premier quality food retailer in the world.
To that end we commit to be:
1. Passionately focused on Customer Value.
2. Intolerant of Waste.
3. Dedicated to the Dignity, Value and Employment Security of our Associates.
4. Devoted to the highest standards of stewardship for our Stockholders.
5. Involved as Responsible Citizens in our Communities.
how often should you used a vacuum to clean the Tie-Metic?
monthly
how far from sprinkler heads must items be stored?
18 in
What chemical is authorized to clean the meat department freezer
grease cutter positive
what could be the cause of an item not scanning at the register
could be deactivated in chain-track
Cake fountains and supplies are non-returnable. True or False?
False
Give an example of a holding muscle?
tenderloin
Give an example of a motor muscle?
round
How many roses go on a 1/4 sheet Cake? 8" round?
five; four
what is the 10 ft. 10 second rule?
greet all customers within 10 ft and 10 seconds after you see them
what should floral buckets be washed with?
fruit and veggie wash
what is the proper temp of dough when mixed
78-82 degrees
what are the sub-departments of the meat department
1. fresh meat
2. frozen meat
3. lunch meat
QUESTIONS WITH CORRECT ANWSERS
VERIFIED 100%
5 steps to customer service
1. welcome customer
2. use customers name
3. take care of needs
4. thank the customer
5. invite them back
Dynamic Selling
Greet
Discover
Recommend
Close
Day of Production
the day produced, recieved, or somehow affected (such as frozen)
Fifo
first in, first out
Tare weight
weight of the container a product is packaged in
what is envirox TB, its uses, and location in the store
to clean up blood and it is located in the computer room
ChainTrack sorts the items assigned to a scheduled count batch by category
and_______
family group
what temp are eggs to be stored
40-45 below
how long can dairy or frozen products be left out
30 min or less
when is pulling a bag from the S.S.C.C not a bi-partisian job
once the bag is sealed
what is the name for a scan gun
FM-HHTT
what is a load line
the line in a refrigeration case showing where product can be
what temp are dairy perishable products to be stored
below 41 Publix says 40-34-38
where is the chemical safe-use and authorization chart located, and what info
can be found there
in the mop room, it tells which equipments needs to be worn for protection
what is the temp danger zone
40-140 degrees; anything is bacteria prone
how far from the ground must products be stored
6 in
what is gross profit
difference between cost and sales
, what is cross merchandising
when you merchandise products together that compliment each other
where do you go to find random and scheduled counts
ChainTrack
what are the grocery sub departments
frozen, dairy, dry, HBC, housewares,
what type of payment is accepted for sub department vouchers
cash
what is chain track and its uses
inventory management system. it controls inventory.
what are lock-out/ tag-out tags?
tags put on equipment that has been taken out of service
why are certain items shelf tags brown or yellow?
brown= organic
yellow= low velocity
Publix mission statement?
Our Mission at Publix is to be the premier quality food retailer in the world.
To that end we commit to be:
1. Passionately focused on Customer Value.
2. Intolerant of Waste.
3. Dedicated to the Dignity, Value and Employment Security of our Associates.
4. Devoted to the highest standards of stewardship for our Stockholders.
5. Involved as Responsible Citizens in our Communities.
how often should you used a vacuum to clean the Tie-Metic?
monthly
how far from sprinkler heads must items be stored?
18 in
What chemical is authorized to clean the meat department freezer
grease cutter positive
what could be the cause of an item not scanning at the register
could be deactivated in chain-track
Cake fountains and supplies are non-returnable. True or False?
False
Give an example of a holding muscle?
tenderloin
Give an example of a motor muscle?
round
How many roses go on a 1/4 sheet Cake? 8" round?
five; four
what is the 10 ft. 10 second rule?
greet all customers within 10 ft and 10 seconds after you see them
what should floral buckets be washed with?
fruit and veggie wash
what is the proper temp of dough when mixed
78-82 degrees
what are the sub-departments of the meat department
1. fresh meat
2. frozen meat
3. lunch meat
