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WGU C846 ITIL Assessment Exam with 100% Correct Answers | Verified | Latest Update | 100% Pass
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Strategy life cycle This is considered the core of the life cycle management process Core Service A service that produces the basic outcome of the customers desire Customer Someone who buys good or services Enabling service A service needed to deliver a core service Enhancing service A service that is added to the core to make it more attractive IT Service A service carried out by an IT provider. Consist of a combination of IT technology, people, and processes Outcome The result of carrying out an activity, following a process, delivering an IT service. The term is used for intended results as well as actual results
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