MAN 3025 Chapter 1-5 Exam Study Guide Graded A 2024

Management - attainment of organizational goals in an effective and efficient manner throughout planning, organizing, leading, and controlling organizational resources Four Management Functions - -planning -organizing -leading -controlling Planning - management function concerned with defining goals for future performance and how to attain them Organizing - assigning task, grouping tasks into department, and allocating resources Leading - using influence to motivate employees to achieve the organization's goals Controlling - monitoring employees' activities, keeping the organization on track toward meeting its goals and making corrections as necessary Organization - social entity that is goal directed and deliberately structured Efficiency - amount of resources used to produce a desired volume of output Effectiveness - Degree to which the organization achieves a stated goal Performance - organization's ability to attain its goals by using resources in an efficient and effective manner Conceptual Skills - ability to see the organization as a whole and the relationship among its parts Human Skill - ability to work with and through other people and to work effectively as part of a group Technical skill - Understand and proficiency in the performance of specific tasks Top Manager - one who is at the apex of the organizational hierarchy and is responsible for the entire organization Top Manager Examples - -CEO -VP Middle Managers - work at the middle level of the organization and are responsible for major divisions or departments Middle Manager Examples - -department head -directer of research lab First Line Managers - managers who are at the first or second level of the hierarchy and are directly responsible for overseeing groups of production employees First Line Manager Examples - -supervisor -line manager -office manager Project Manager - Manager who is responsible for a temporary work project the involves people from various functions and levels of the organization Functional Manager - Responsible for a department that performs a single functional task such as finance or marketing General Managers - Responsible for several departments that perform different functions Time Management - using techniques that enable you to get more done in less time with better results, be more relaxed and have more time to enjoy your work and your life Role - set of expectations for one's behavior Social Forces - aspects of a society that guide and influence relationships among people -values -needs -standards of behavior Political Forces - influence of political and legal institutions on people and organizations Economic Forces - affect the availability, production, and distribution of a society's resources Classical Perspective - emerged during nineteenth century and early twentieth. It took rational, scientific approach to management and sought to turn organizations into efficient operating machines Scientific Management - subfield of the classical perspective that emphasizes scientifically determined changes in management practices as the solution to improving labor productivity