MGSC 395 Exam 1 Ahire Exam | Questions & 100% Correct Answers (Verified) | Latest Update | Grade A+
A Process View : Any activity or group of activities that takes one or more inputs, transforms them, and provides one or more outputs for its customers The Supply Chain View : Each activity in a process should add value to the preceding activities; waste and unnecessary cost should be eliminated. Supplier relationship process : A process that selects the suppliers of services, materials, and information and facilitates the timely and efficient flow of these items into the firm New service/product development : A process that designs and develops new services or products from inputs from external customer specifications or from the market 2 | P a g e Order fulfillment process : A process that includes the activities required to produce and deliver the service or product to the external customer Customer relationship process : A process that identifies, attracts and builds relationships with external customers and facilitates the placement of orders by customers (customer relationship management
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