Chapter 3: Human Resources Management and Technology Study Guide With 100% Verified Answers.

human capital - correct answer The knowledge, education, training, skills, and expertise of a firm's workers. HR technology - correct answer Any technology that is used to attract, hire, retain, and maintain talent, support workers, administration, and optimize workforce management. human resources information system (HRIS) - correct answer Integrated systems used to gather, store, and analyze information regarding an organization's human resources. data warehouse - correct answer A specialized type of database that is optimized for reporting and analysis and is the raw material for managers' decision support. metrics (workforce analysis) - correct answer Statistical measures of the impact of HRM practices on the performance of an organization's human capital. strategy-based metrics - correct answer Metrics that specifically focus on measuring the activities that contribute to achieving a company's strategic aims. data mining - correct answer Algorithmic assessment of vast amounts of employee data to identify correlations that employers then use to improve their employee-selection and other practices. applicant tracking system (ATS) - correct answer Online systems that help employers attract, gather, screen, compile, and manage applications. learning portal - correct answer A section of an employer's website that offers employees online access to training courses. learning management system - correct answer Special software tools that support internet training by helping employers identify training needs, and to schedule, deliver, assess, and manage the online training itself. personnel replacement charts - correct answer Company records showing present performance and promotability of inside candidates for the most important positions. position replacement card - correct answer A card prepared for each position in a company to show possible replacement candidates and their qualifications. HR audit - correct answer An analysis by which an organization measures where it currently stands and determines what is has to accomplish to improve its HR functions. enterprise-wide system/enterprise resource planning (ERP) system - correct answer A system that supports enterprise-wide or cross-functional requirements rather than a single department within the organization. stand-alone system - correct answer A self-contained system that does not rely on other systems to operate. request for proposal (RFP) - correct answer A document requesting that vendors provide a proposal detailing how the implementation of their particular HRIS will meet the organization's needs. electronic HR (e-HR) - correct answer A form of technology that enables HR professionals to integrate an organization's HR strategies, processes, and human capital to improve overall HR service delivery. HR portal - correct answer A single Internet access point for customized and personalized HR services. employee self-service (ESS) - correct answer Enables employees to access and manage their personal information directly. management self-service (MSS) - correct answer Enables managers to access a range of information about themselves and the employees who report to them and to process HR-related paperwork that pertains to their staff.