Nursing Leadership and Management, (Chapter 1) Final Exam Questions with Correct Answers

Nursing Leadership and Management, (Chapter 1) Final Exam Questions with Correct Answers Registered nurses who are entering the workforce will have expanded leadership responsibilities that include: (Select all that apply.) A. serving on interdisciplinary care teams. being competent to work in several areas independently when dictated by patient census. B. attending a meeting to plan advanced training for unlicensed assistive personnel. C. evaluating outcomes of care that are reported to a standing committee. D. managing units with higher acuity, shorter length of stay, and more diverse patients and staff. - Answer-ANS: A, C, D, E Correct: a. The new nurses will be placed in many situations that require leadership and management skills: for example, managing a group of assigned patients, serving on a task force or committee, acting as team leaders or charge nurses, and supervising unlicensed assistive personnel and licensed vocational/practical nurses. Diverse patients have comorbidities and require complex interventions delivered during shorter stays with an ever-increasing diverse staff. c. The new nurses will be placed in many situations that require leadership and management skills, for example, managing a group of assigned patients, serving on a task force or committee, acting as team leaders or charge nurses, and supervising unlicensed assistive personnel and licensed vocational/practical nurses. d. The new nurses will be placed in many situations that require leadership and management skills, for example, managing a group of assigned patients, serving on a task force or committee, acting as team leaders or charge nurses, and supervising unlicensed assistive personnel and licensed vocational/practical nurses. e. The new nurses will be placed in many situations that require leadership and management skills, for example, managing a group of assigned patients, serving on a task force or committee, acting as team leaders or charge nurses, and supervising unlicensed assistive personnel and licensed vocational/practical nurses. 2. A nurse asks, "What is meant by 'internal' customers?" The correct response is: (Select all that apply.) A. Insurance companies B. Accreditors such as The Joint Commission C. X-ray technicians D. Clinical pharmacist E. Chief financial officer - Answer-ANS: C, D, E Correct: c. Internal customers are employees of an organization at all levels. An x-ray technician is an example of an internal customer. d. Internal customers are employees of an organization at all levels. A clinical pharmacist is an example of an internal customer. e. Internal customers are employees of an organization at all levels. A chief financial officer is an example of an internal customer. What is *leadership*? - Answer-A process of influence by which the leader influences others *toward goal achievement*