Social Work Management, Administration BSW4804

Social Work Management, Administration BSW4804. EXAM QUESTIONS ANDANSWERS. .1. 2. Informal - ANSWER-Two types of organizational structure .1. Line organization 2. Functional organization 3. Line and staff organization 4. Committee type of organization - ANSWER-4 Kinds of Formal Organization .Accountability - ANSWER-Planning is needed for evaluation and accountability to the public, to families and to the clients. .Accounting - ANSWER-Is the art of recording, classifying, and summarizing in a significant manner and in terms of money transactions or events which are in part of a financial character and analyzing and interpreting the results thereof. .Adhocracy - ANSWER-This modified organizational structure is a blend of the bureaucratic and democratic characteristics. Trecker refers to this as the modified bureaucratic hierarchy and there is flattening of the pyramid. .Auditing - ANSWER-Us the state of making an audit or an examination of some or all of the following: document records, reports, system of mutual control, accounting procedures, and other evidences. .Budget - ANSWER-According to Melvin Gross, “a _____ is a pan of action. It represents the organization’s blueprint for the comming months or years expressed jn monetary terms.” He further adds that a “_____ may be characterized as a series of goals with price tags attached.” .Budget - ANSWER-Is a financial plan whether for an agency or a program. .Budgeting - ANSWER-Is one of the areas of financial adminstration with which an administrator must be concerned if he is to run the organization efficiently. .Bureaucratic form - ANSWER-This is a form of organization which can be seen as a pyramid, that js,there is one authority on top and the base is under. The chain of command, therefore, is from top to bottom. .Bureaucratic, democratic, adhocracy, collegial or professional team model - ANSWER-4 Models of Organization .Case Management - ANSWER-As observed by Skidmore, it is becoming a major componnent in social work practice especially in larger agencies and in intervention with complex and fragmented services. .Case Management - ANSWER-It is a method of providing services whereby professional social worker assesses the needs of the client and the client’s family and when appropriate, arranges, coordinates, monitors, evaluates, and advocates a package of multiple services to meet the specific clients’ compex needs. .Case presentation - ANSWER-This is helpful usually in case planning and the consideration of intervention techniqurs. The discussion of a difficult or complex case involving family dynamics might help others involved with similar cases. .Case-incident approach - ANSWER-It is a popular versiom of case presentation. The focus here is on a particular action or series of events in detail to help others present to understand a particular dynamics, technique or principle in working with an individual, a famiky or a community. .Chart of Account - ANSWER-Basically a list of all the items, both income and expenditures. .Circular chart - ANSWER-This shows the position of authority from the middle of the circle and the functions flow from the center. .Collegial or professional team model - ANSWER-This model, according to Trecker, emphasizes the “group oof professional coleagues organized in a collaborative lifestyle that prizes well-used channels of communication.” .Committee type organization - ANSWER-This is not a common but it is also recognized as a type of formal organizational structure wherein a group of peros act as a body and perform functional, staff, or line duties. .Communication - ANSWER-Defined aa the transfer of meaning from one person to another through signs, signals, or symbols from mutually understood language system. .Communication - ANSWER-Is a two-way channel directed to all staff and/or board members for transmitting ideas, plans, commands, reports and suggestions comcerning all appropriate agency tasks, goals, and objectives which are to be met. .Communication - ANSWER-Is a two-way channel directed to all staff and/or board members for transmitting ideas, plans, commands, reports and suggestions concerning all appropriate agency tasks, goals and objectives which are to be met. .Communication - ANSWER-Is that phase of the managerial process that transmit ideas from one person to another for use in the performance of management functions. .Communication - ANSWER-May be defined as the transfer of meaning from one person to another through signs, signals, or symbols from mutually understood language system. .Communication - ANSWER-That phase of the managerial process that transmits ideas from one person to nother for use in the performance of management functions. .Competition - ANSWER-The enemy of teamwork .Consummation - ANSWER-The activities and projects started with others must be completed. A major part of teamwork process is bringing service or activities to a conclusion. .Consummation - ANSWER-The activities and projects started with others must be completed. A major part of the teamwork process is bringing service or activities to a conclusion. .Control - ANSWER-This begins with the process of checking actual results against such stated objectives. .Controlling - ANSWER-Accroding to Davis and Filley, “the work of constraining, coordinating and regulation of action in accordance with plans for the achievement of specified objectives. .Controlling - ANSWER-It is the function of making action conform to standards that assure satisfactory accomplishment of the objectives of a plan. .Cooperation - ANSWER-This is a procees where two or more people are working together and helping each other. It involves doing one’s work efficiently and effectively and making successful comtribution to the agency as a whole. .Cooperation - ANSWER-Ths is a process where two or more people working together and helping each other. It invilves doing one’s own work efficiently and effectively and making successful contribution to the agency as a whole. .Coordinating - ANSWER-A process whereby a supervisor/executive develops an orderly pattern of group effort among his subordinates and secures unity of action in the pursuit of the common purpose. .Coordinating - ANSWER-It is a process by which cooperation, agreement and understanding are secured to support a common endeavor. .Coordinating - ANSWER-The process of interrelating the various parts of the work of an agency so that it functions as a whole.