AIC Exam Study Guide with Complete Solutions

AIC Exam Study Guide with Complete Solutions What percentage of conversations do listeners remember of what they hear? ✔✔10% What percentage of conversations do speakers remember of what they say and do? ✔✔90% When giving presentations, people should do which of the following? ✔✔Keep the conversation short and on topic Which of the following should people do to effectively listen? ✔✔Listen objectively with the intent to understand the speaker's perspective Which of the following statements is true about texting and a subcontractor change order? ✔✔Texting your subcontractor that a change order is coming later in the day is a good practice What does RFI stand for? ✔✔Request for Information An Owner -initiated ch ange order should include which of the following? ✔✔Reference to contract documents describing the change in detail A job Diary should be maintained by who? ✔✔All members of the project management team If a job has more than one shift, how often should a daily report be completed? ✔✔Each shift Daily reports are primarily created by whom? ✔✔Superintendents Meeting AGENDAS should be distributed __________ ✔✔At least one day PRIOR to the meeting Meeting MINUTES should be distributed _______ ✔✔About one da y AFTER the meeting Which of the following types of meetings is typically held at regular weekly or biweekly intervals throughout the project? ✔✔Progress Meetings Which of the following documents is used for correspondence between the architect or owner and the contractor? ✔✔Formal Business Letter Which of the following documents is used for correspondence between the home office and job site? ✔✔Memorandum What is the best time to distribute the working agenda to the participants of a meeting? ✔✔About one day prior to the meeting Which document describes the suggested agenda for the preconstruction meeting? ✔✔General Requirements What is the best time to d istribute the meeting minutes to the participants? ✔✔About one day after the meeting Which of the following descriptions are the primary content items for the meeting minutes? ✔✔Attendance, Topical Headings, Brief notes on what was discussed in paragraph form, who is assigned to action items, completion status Which of the following statements is true about the use of texting as a means of communicating in the construction industry? ✔✔Appropriate for clarifying but not for formal direction What is the be st way for a contractor to get formal clarification on an apparent discrepancy found in the plans? ✔✔RFI What are the leadership skills needed to conduct a productive meeting? ✔✔Listening attentively, responding constructively, soliciting all ideas, and m atching decision making to the situation Which of the following is not commonly discussed at monthly owner / architect / contractor progress meetings? ✔✔Pending subcontractor change orders What is a listener's retention percentage of an oral conversation ? ✔✔10% Which of the following communication methods is the most effective in knowing that the communication has been understood? ✔✔The sender should ask open -ended questions and make them speak.