CSUF MGMT 340 Exam 1 Questions with Correct Answers

CSUF MGMT 340 Exam 1 Questions with Correct Answers Managerial activities - Answer-make decisions, allocate resources, direct activities of others to attain goals organization - Answer-A coordinated social unit composed of 2 or more people that function under a common goal Management Functions - Answer-planning, organizing, leading, controlling Mitzberg's Managerial Roles - Answer-interpersonal, informational, decisional Katz essential managerial skills - Answer-Technical skills, human skills, conceptual skills 4 types of managerial activity - Answer-Traditional management, communication, human resource, and networking Organizational behavior - Answer-A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization's effectiveness. Psychology - Answer-Individual study of behavior Sociology - Answer-the systematic study of human society (group or organization system) Anthropology - Answer-The study of humans (group or organization system) contingency variables "it depends!" - Answer-situational factors: variables that moderate the relationship between two or more variables workplace diversity - Answer-the ways in which people in an organization are different from and similar to one another The dependent variables - Answer-Productivity, absenteeism, turnover, deviant workplace behavior, OCB, job satisfaction Indipendent variables - Answer-Individual, group, and organizational system surface-level diversity - Answer-differences such as age, sex, race/ethnicity, and physical disabilities that are observable, typically unchangeable, and easy to measure deep-level diversity - Answer-differences in values, personality, and work preferences that become progressively more important for determining similarity as people get to know one another better