NRF Exam 3 with Complete Solutions Graded A+

NRF Exam 3 with Complete Solutions Graded A+ What do you need to consider when communicating with a customer? - Answer-Needs & Interests Examples of Non-Verbal Communication - Answer-Body Lanuage, Eye Contact, Voice/Tone, Handmotions, How close your standing Example of Compnay Policies - Answer-Attendance, Dress Code, Saftey, Technology, Scheduling, Customer Service Where do find company policies? - Answer-Employee or Company Handbook Reminders for apperance when going to work - Answer-Good Hygiene, Clean Clothes, Facial Hair Smile Teamwork - Answer-A Group of people working together to accomplish a common goal Characteristics of a Good Team Member - Answer-Listen more than you talk, collaboarte, don't gossip, do your best, respect Growthmindset - Answer-Your willingness to learn things 4 Steps to Problem Solving - Answer-Step 1: Define the problem Step 2: Identify Solutions Step 3: Choose a Solution Step 4: Take Action