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ITIL Exam |Questions Solved 100% Correct
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What types of changes are NOT usually included within the scope of change management? - Changes to business strategy Which of the following is NOT a purpose of service operation? - To undertake testing to ensure services are designed to meet business needs What does the term IT operations control refer to? - Overseeing the execution and monitoring of operational activities and events Which process is responsible for recording relationships between service components? - Service asset and configuration management (SACM)
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