Management 100 Study Guide Exam Correctly Answered Questions.

Big Projects/ systems require what four things - correct answer 1. Planning (Deciding what needs to be done and how) 2.Organizing (deciding who does what) 3.Leading (Motivating and coaching) 4. Controlling (Monitoring and adjusting) Why should we study managers - correct answer Employees work better Companies are more profitable and effective customers benefit Organization - correct answer A deliberate arrangement of people brought together to accomplish a specific purpose What are some common characteristics of Organizations - correct answer 1. Goals 2. People 3. Structure Non- Managerial Employees - correct answer Work directly on tasks dont oversee the work of others Managers - correct answer Direct and oversee the activities of others May have work duties that arent all management 3 types of Managers - correct answer 1. Top Managers ( oversee the whole organizations) 2. Middle Managers (Overee the first line managers) 3. First Line Managers (oversee non-managers) Management - correct answer The process of getting things done effectively and efficiently with and through other people effectivness - correct answer the extent to which the work dome achieves the desired goal high goal attainment **doing the right things efficiency - correct answer The extent to which the goal is achieved with the minimum use of resources Low resource usage ** doing things right managing consist of: - correct answer functions roles skills/competencies Four Functions of Approach to Management - correct answer Planning Organizing Leading Controlling Management Roles Approach - correct answer interpersonal roles: figurehead, leader, liaison informational roles: Mentor, Spokesperson, Dissemantor decisional roles: Negotiator,Resource allocator, Entrepreneur, Globalized Organizations - correct answer Exchange goods/services with consumers in other countries