MGMT Ch. 1-4 Exam Solution Questions And Accurate Answers.

management - correct answer getting work done through others efficiency - correct answer getting work done with a minimum of effort, expense, or waste effectiveness - correct answer accomplishing tasks that help fulfill organizational objectives Fayol's 5 managerial functions - correct answer 1. planning 2. organizing 3. coordinating 4. commanding 5. controling the four functions of management - correct answer 1. planning 2. organizing 3. leading 4. controlling planning - correct answer determining organizational goals and a means for achieving them organizing - correct answer deciding where decisions will be made, who will do what jobs and tasks, and who will work for whom leading - correct answer inspiring and motivating workers to work had to achieve organizational goals controlling - correct answer monitoring progress toward goal achievement and taking corrective action when needed top managers - correct answer executives responsible for the overall direction of the organization top manager jobs - correct answer CEO CIO COO CFO Vice president Corporate heads top manager responsibilities - correct answer 1. change the company -set a mission/vision 2. commitment to ownership of the company's performance and develop employees 3. create a positive organizational culture through language and action -actively manage internal organizational communication 4. monitor business environment -customer needs, competitors' moves, and long-term business, economic, and social trends middle managers - correct answer responsible for setting objections consistent with top management's goals and for planning and implementing subunit strategies for achieving these objectives middle manager jobs - correct answer general manager plant manager regional manger divisional manger middle manger responibilites - correct answer 1. plan and allocate resources to meet objectives 2. set objectives consistent with top management's goals 3. coordinate and link groups, departments, and divisions withing a company 4. monitor and manage the performance of the subunits and individual mangers who report to them 5. strategy implementation -set and implement subunit strategies for achieving objectives -implement the changes or strategies generated by top managers first-line managers - correct answer responsible for training and supervising the performance of managerial employees who are directly responsible for producing the company's products or services first-line manager jobs - correct answer office manager shift supervisor department manager first-line manager responsibilities - correct answer 1. nonmanagerial worker supervision 2. teaching training 3. scheduling 4. facilitation team leaders - correct answer managers responsible for facilitating team activities toward goal accomplishment team leader jobs - correct answer team leader team contact group facilitator team leader responsibilites - correct answer 1. facilitating team activities toward accomplishing a goal 2. external relationships-bridge between their team and other teams, departments, and disvisions in a company 3. internal relationships Mintzberg's managerial roles - correct answer 1. interpersonal roles (talk to people) 2. informational roles (gather and give information) 3. decisional roles (make decisions) interpersonal subroles - correct answer 1. figurehead 2. leader 3. liaison figurehead role - correct answer the interpersonal role managers play when they motivate and encourage workers to accomplish organizational objectives leader role - correct answer the interpersonal role managers play when they motivate and encourage workers to accomplish organizational goals liaison role - correct answer the interpersonal role managers play when they deal with people outside their units informational subroles - correct answer 1. monitor 2. disseminator 3. spokesperson monitor role - correct answer the informational role managers play when they scan their environment for information