MGMT chapter 1 Study Exam Guide Questions And Advanced Answers.

Management is... - correct answer getting work done through others efficiently and effectively efficiency - correct answer is getting work done with minimal effort effectiveness - correct answer is accomplishing tasks that help fulfill the organizations goals planning - correct answer determine goals and ways to attain them organizing - correct answer assign responsibility for task accomplishment leading - correct answer inspire and motivate employees controlling - correct answer monitor progress and make corrections conceptual skills - correct answer see the organization as a whole and the relationship among its parts. Use more in top management than in lower management human skills - correct answer work well with others. Used more so in top management, and progressively gets lower down the chain of command technical skills - correct answer apply specialized approaches, techniques, and knowledge. Used more in lower management and progressively gets lower through the levels of management. Top managers - correct answer ceo, corporate or group head, vice president of administration middle managers - correct answer business unit head, department manager first line manager - correct answer functional head, supervisor nonmanagers - correct answer staff jobs, line jobs interpersonal - correct answer figurehead, leader, liaison informational - correct answer monitor, dissemination, spokesperson decisional - correct answer entrepreneur, disturbance handler, resource allocator, negotiator figurehead - correct answer the impersonal role when performing ceremonial stuff leader - correct answer motivate and encourage workers to accomplish organizational goals liaison - correct answer interpersonal role of dealing with people outside the ceremonies monitor - correct answer info role of scanning the environment for information disseminator - correct answer share info with other in department or throughout the company spokesperson - correct answer sharing info outside the company entrepreneur - correct answer ability to adapt to change disturbance handler - correct answer dealing with conflicts or crisis that need immediate action resource allocator - correct answer decides who gets what resource and what amounts negotiator - correct answer negotiate schedules, project goals, outcomes, resources, and employee raises