MGMT Final Exam Questions And Well Elaborated Answers.

Team - correct answer A small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually acceptable What are some characteristics of a team? - correct answer -2 or more people -A shared purpose and common identity -Work interdependently/joint effort -Collective work products/services -Mutual accountbility Formal Groups - correct answer Groups formed by a manager to help the organization accomplish its goals Organizational Functions of Formal Groups - correct answer -Accomplish complex tasks -Create new ideas Individual Functions of Formal Groups - correct answer Satisfy the need for affiliation, identity (group membership defines who we are), and develop ones sense of self-esteem (tied to group success) Stage 1 of Group Development: Forming - correct answer -"Ice-breaking" -Introduction of members -Uncertainty about individuals' roles, leaders, and goals -Main task=building on a common purpose Stage 2 of Group Development: Storming - correct answer -"Testing" -Test leaders' policies to determine how each member fits into the power structure -Stage about "me" in relation to "us" -Disagreements and conflicts arise -Hardest stage to pass Stage 3 of Group Development: Norming - correct answer -Conflicts are solved -Team spirit and togetherness -Role clarification established -Group cohesiveness is formed Stage 4 of Group Development: Performing - correct answer -Group goes into action -Focusing on solving task problems -More is achieved than the individual could achieve by him/herself Stage 5 of Group Development: Adjourning - correct answer -The work is done -Discussion about performance -Preparation for future work Team Composition - correct answer -Abilities of members -Personality of members -Diversity -Team size Task Role - correct answer Enables the work group to define, clarify, and pursue a common purpose Maintenance Role - correct answer Foster supportive and constructive interpersonal relationships Norms - correct answer An attitude, opinion, feeling, or action shared by 2 or more people that guides their behavior Cohesiveness - correct answer The degree to which members are attached to each other and motivated to stay in the group Social Loafing/Free-Riding - correct answer Members withhold their efforts and fail to perform their share of work Rational Model of Decision Making - correct answer -Stage 1: identify the problem or opportunity -Stage 2: generate alternative solutions -Stage 3: evaluate alternatives and select a solution -Stage 4: implement and evaluate the solution chosen Non-rational Models of Decision Making - correct answer -Attempt to explain how decisions are actually made -Decision making is uncertain -Decision makers don't possess complete information -Difficult for managers to make optimal/best possible decisions Simon's Normative Model - correct answer -Bounded rationality: the notion that decision makers are "bounded" or restricted by a variety of constraints -Satisficing: solution meets some minimum qualifications; one that is "good enough" -Subject to decision making biases