CPI Post Test Review questions with correct answers

CPI Post Test Review What are the levels of crisis development/behavior levels in the Crisis Development Model? 1. Anxiety 2. Defensive 3. Risk Behavior 4. Tension Reduction What are the staff attitudes/approaches in the Crisis Development Model? 1. Supportive 2. Directive 3. Physical Intervention 4. Therapeutic Rapport What is the value of learning the four levels and corresponding staff attitudes? Identify responses most appropriate to prevent escalation or de-escalate crisis situations. Complete the verbal escalation continuum. 1. Questioning 2. Refusal 3. Release 4. Intimidation 5. Tension Reduction Describe three reasons you should use the Supportive Stance. 1. Communicate Respect 2. Non-Threatening 3. Maintain Safety List two ways the decision-making matrix model is used 1. Likelihood of it re-occurring 2. Severity of harm What are the values that underpin this course? CWSS = Care, Welfare, Safety and Security Post-Vention is used for: c) Staff and the individual in crisis