ORGB 364 FINAL Chapter 4

ORGB 364 FINAL Chapter 4 5 Ways to Manage Workplace Stress - answer- removing the stressor - withdrawing from the stressor - changing stress perceptions - controlling stress consequences - receiving social support Stressors - answerthe cause of stress & include any environmental conditions that place physical or emotional demand on a person 4 Major Stressors - answer- constraints - conflict - work overload - low task control Stress - answeran adaptive response to a situation that is perceived as challenging or threatening to the person's well-being Stress Experience (General Adaptation Syndrome) - answer- alarm - resistance - exhaustion Strategies to Increase Organizational Commitment - answer- justice - support - shared values - trust - organizational comprehension - employee involvement Affective Organizational Commitment (Loyalty) - answeremployees emotional attachment to, identification with, and involvement in a particular organization Job Dissatisfaction - answerrepresents a person's evaluation of their job and work context