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Chapter 1 HRM Study Guide Questions 2024.

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Chapter 1 HRM Study Guide Questions 2024. 1) Human resources management refers to: A) all managerial activities. B) concepts and techniques used in leading people at work. C) concepts and techniques for organizing work activities. D) management techniques for controlling people at work. E) the management of people in organizations. - ANSWER E. THE MANAGEMENT OF PEOPLE IN ORGANIZATIONS 2) The knowledge, education, training, skills, and expertise of a firmʹs workers is known as: A) physical capital. B) managementʹs philosophy. C) production capital. D) human capital. E) cultural diversity. - ANSWER D. HUMAN CAPITAL 3) Human resources practices that support strategy include: A) performance management. B) rewards practices. C) staffing practices. D) policies and procedures. E) production scheduling. - ANSWER E. PRODUCTION SCHEDULING 4) A company utilizes a system to measure the impact of Human Resources which balances measures relating to financial results, customers, internal business processes and human capital management. This system is knows as the:

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