HRMN 3420 Exam 1 Study Guide 2024 with Complete Solutions

HRMN 3420 Exam 1 Study Guide 2024 with Complete Solutions Chapter 1 - Answer- Define Human Resource Management - Answer- The policies, practices, and systems that influence employees' behavior, attitudes, and performance; leveraging human capital to meet the organization's goals Define Human Capital - Answer- The organization's employees, described in terms of their training, experience, judgement, intelligence, relationships, and insight Discuss the four principles of Human Resources - Answer- 1. Human resources are valuable. High-quality employees provide a needed service as they perform many critical functions. 2. Human resources are rare in the sense that a person with high levels of the needed skills and knowledge is not common. n organization may spend months looking for a talented and experienced manager or technician. 3. Human resources cannot be imitated. o imitate human resources at a high-performing competitor, you would have to figure out which employees are providing the advantage and how. Then you would have to recruit people who can do precisely the same thing and set up the systems that enable those people to imitate your competitor. 4. Human resources have no good substitutes. When people are well trained and highly motivated, they learn, develop their abilities, and care about customers. It is difficult to imagine another resource that can match committed and talented employees