BUSI 3007 FINAL EXAM WEEK 6 - QUESTION AND ANSWERS

BUSI 3007 FINAL EXAM WEEK 6 - QUESTION AND ANSWERS • Question 1 Collison and Parcell discuss steps to embed the knowledge management process within organizations. In which of these steps does the team link their efforts to other business processes? Selected Answer: Embedding Correct Answer: Embedding • Question 2 4 out of 4 points 4 out of 4 points Writing a frequently asked questions (FAQ) list based on the knowledge of the expert who is leaving is part of which phase of the knowledge capture process? Selected Answer: Publish the personal knowledge asset Correct Answer: Publish the personal knowledge asset • Question 3 Collison and Parcell discuss steps to embed the knowledge management process within organizations. In which of these steps is it important to demonstrate a "quick win"? Selected Answer: Starting Correct Answer: Starting • Question 4 According to Moffett, McAdam, and Parkinson (2004), what does the MeCTIP model show? Selected Answer: All of the above are correct. Correct Answer: All of the above are correct. • Question 5 The stage in the life cycle of communities where connectivity is maintained is: 4 out of 4 points 4 out of 4 points 4 out of 4 points Selected Answer: Building momentum Correct Answer: • Question 6 Building momentum 4 out of 4 points Which of the following is not a part of the holistic model? Selected Answer: Building new IT systems Correct Answer: Building new IT systems • Question 7 4 out of 4 points According to Collison and Parcell, a meeting where people come to share their expertise, knowledge, or insights with a team that has requested help is called . Selected Answer: A peer assist Correct Answer: A peer assist • Question 8 The toughest part of the KM process is: Selected Answer: Letting go Correct Answer: Letting go • Question 9 The role of a sponsor of a community is to: Selected Answer: Clarify the business needs Correct Answer: Clarify the business needs • Question 10 According to Moffett, McAdam, and Parkinson (2004), why is the MeCTIP model beneficial to KM research? 4 out of 4 points 4 out of 4 points 4 out of 4 points Selected Answer: It outlines key components of the field and the relationships that exist between these elements. Correct Answer: It outlines key components of the field and the relationships that exist between these elements. • Question 11