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Summary

Samenvatting Project & Change management

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This is a summary of the Project & Change management course, it contains all powerpoint slides + additional explanations from the pro so that everything is clear.

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Project & Change
Introduction
Six batteries of change

*Powerful management infrastructure = how
projects are managed in a company, do you
have the tools to implement? How are people
rewarded, move a strategy to action, the way
how things are done.

35% of companies succeed with the rational
or emotional side, 65% can’t.

This is because of the lack of a good strategic
direction or problems during the planning
and implementation. Companies can’t turn
strategy into action.




Matrec’s law

Technology changes faster than organizations.




The sigmoid curve

Before they reach the top A they start thinking about the future
and turn into a new S curve.

We live in a VUCA world
- Volatile
- Uncertain
- Complex
- Ambiguous

,The reason for change
- Current state
- Transition state
- Future state

To go from the current state to the future state we need..
1. Technical side (Design, Develop, Deliver)
2. People side (Engage, Adopt, Use) – For example using new software

= Projects are the atoms of change
= Project management is bringing the soluteion to the organization
= Change management is bringing the organization to the solution

80% of projects are failing because people find it difficult to adopt a new change, it is a behavior
change.


Prosci model
Phase 1 = prepare the approach (Define success and impact)
Phase 2 = Manage the change (Plan and act)
Phase 3 = Sustain the outcome (Review performance)
-> The Prosci methodology is an Enabling Framework for managing the people side of change


T-shaped professional


Deep expertise = For example marketing
Cross domain = Contribute to the overall company’s strategy

We are trying to move on from a negative VUCA world to a positive vuca
world
- Vision
- Understanding
- Clarity
- Agility (= skill to move fast)
-> We are going to do this with change and project management

,Hoofdstuk 1: Foundations of project management
1.1 Embarking on a career in project management
Project
= A unique endeavor, and usually includes a set of unique deliverables.
= A temporary pursuit, it has a defined beginning and a end.

Project management
= The application of knowledge, skills, tools and techniques to meet the project requirements and
achieve the desired outcome.
-> it is valuable to businesses because it helps ensure that a project delivers the expected outcomes.
- Planning and organizing
- Managing tasks
- Budgeting
- Controlling costs and other factors

A lot of projects are failing and missing the deadlines because there is no good project management.

1.2 Becoming an effective project manager.
Project manager = Shepherd projects from start to finish and serve as guides for their team, using
their impeccable organizational and interpersonal skills every step of the way.
-> They add value to their teams and organizations through effective prioritization of tasks required to
complete a project
-> They use delegation to add value to their teams and organizations by matching tasks to individuals
who can best complete the work.
-> They deliver value through effective communication, both with their team and with stakeholders.

Their responsibilities:
1. Planning and organization
- Make use of productivity tools and create processes
- Create plans, timelines, schedules and others forms of
documentation to track project completion.

2. Managing tasks
- A project task is an activity that needs to be
accomplished within a set period of time by you, your
team or your stakeholders.


3. Budgeting and controlling costs and other factors
- Monitor and manage the budget
- Track issues and risks
- Manage quality
- Remove unforeseen barriers
**Stakeholders = People who are interested in and affected by the project’s completion and success.

A project manager is not often the direct manager of the people working on a project team. Each
person will be an expert on their portion of the project, but no one will be an expert on every aspect
of the project.

, Other tasks
- Hold all team members accountable for their assigned tasks
- Ensure that issues and risks are tracked and visible and establish escalation paths
- Understand and help teammates to adopt the right workflows and project management styles.
- Collaborate with other teams at the organization to deliver solutions that meet the requirements
based on project scope, schedule, and budget.

Skills for successful project management
- Enabling decision making
- Communicating and escalating
- Flexibility
- Strong organizational skills

Industry knowledge
- Tools
- Templates
- Project management styles

Influencing without authority = A project manager’s ability to guide teammates to complete their
assigned work without acting as their direct managers.

Key interpersonal skills
- Communication
- Negotiation
- Conflict mediation
- Understanding motivations




1.3 The project management life cycle and methodologies
The product lifecycle (4 steps)
1. Initiate the project
- Define project goals
- Determine resources, people and other project details
- Get project approval

2. Make a plan
- Create a budget
- Set the schedule
- Establish your team
- Determine roles and responsibilities
- Plan for risk and change
- Establish communications

3. Execute & complete tasks
- Manage the process
- Communicate
- Make adjustments

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