WGU Study guide for D073 Study Guide exam with 100% correct answers(already graded A+)

Gutman (2004), behaviors that allow leaders to be effective at conflict management Be candid Be receptive Depersonalize Learn to listen vision what a company would like to achieve in the future. Brainpower Read More Previous Play Next Rewind 10 seconds Move forward 10 seconds Unmute 0:00 / 0:00 Full screen mission what the organization needs to do now to achieve the vision. Goals, values, and reason for existence. innate attributes Something you are born with. Vision Statement A company owner writes a detailed and clear picture of what the company will look like five years from now. What is he/she defining to the employees? What is the focus of the full range theory of leadership? Effective leaders focus on motivation and morale by connecting the employee's sense of identity to a project and the organization Great Man You are either born to be a leader or not. Core Traits of Leaders *Drive *Leadership motivation *Honesty *Self-confidence *Cognitive ability *Knowledge of the business *charisma, creativity Behavioral theory Behaviors are conditioned as a result of experiences Contingency theory Theory emphasizes three key areas: the leader's personality, the task itself, and whether the leader can exert control over the group *Used LCP scale Transactional theories Exchange between the leader and the follower five main functions of managers. *Planning: roadmap *Organizing: Managers must utilize resources in the most effective way *Leading: Managers must be influential leaders *Coordinating: regular meetings between management and staff to provide status updates *Controlling: Continually oversee the work of their subordinates. Qualities of a good leader *Individualized consideration: Leader attends to each follower's concerns *Intellectual stimulation: Leader challenges assumptions *Inspirational motivation: leader articulates a vision *Idealized influence: Leader provides as a role model Functions of a Manager *Customer relations and marketing: Monitor customer satisfaction *Community relations: Relationships outside the company *Internal consulting: Technical expertise to solve internal problems. *Monitoring products and services: Planning, tracking and scheduling Business indicators Numbers that may indicate a positive or negative trend Organizing Which function is a manager performing when developing the department's annual budget? skills of effective manager *Technical skills *Human relations skills *Conceptual skills. Authoritarian Manager with little or no people skills Identify the employee's strengths and weaknesses A hardworking, dependable employee is struggling to perform a particular job. What is the first step a manager should take before assigning this employee to another job? Manager's work *Planning *Organizing *Staffing *Leading *Directing *Controlling the activities of individuals Disseminator role Managers pass privileged information directly to subordinates, Entrepreneur Owns and operates his or her own business. Roles of a manager Interpersonal -figurehead, leader, liaison between departments Informational -Monitor, disseminator, spokesperson Decisional -Entrepreneur, disturbance handler, resource allocator, negotiator five fundamental management functions *planning *organizing *leading *coordinating *controlling Establishing vision and mission What is a function of leadershi