APSM 3340 Midterm Questions With Complete Solutions
traits of effective sport managers CORRECT ANSWER integrity
industriousness
ability to get along with people
3 skills sport managers need CORRECT ANSWER conceptual and decision making skills
people and communication skills
technical skills
3 levels of management CORRECT ANSWER top, middle, first line
what are the use of resources for managers CORRECT ANSWER human
financial
physical
informational
what are managers responsible for achieving CORRECT ANSWER planning- setting objectives and determining how they will be met
organizing
leading- influencing employees to achieve goals
controlling- implementing mechanisms to ensure objectives are achieved what is the external environment CORRECT ANSWER factors outside the boundaries of the organization that affect its performance
competition
suppliers
workforce
customers
shareholders
society
technology
economy
governments
what is the internal environment CORRECT ANSWER management, mission, resources, systems process, structure
different types of managers CORRECT ANSWER general (top and middle)
functional (middle and first line)
project
what is TQM CORRECT ANSWER top quality management
steps in the systems process CORRECT ANSWER inputs
traits of effective sport managers CORRECT ANSWER integrity
industriousness
ability to get along with people
3 skills sport managers need CORRECT ANSWER conceptual and decision making skills
people and communication skills
technical skills
3 levels of management CORRECT ANSWER top, middle, first line
what are the use of resources for managers CORRECT ANSWER human
financial
physical
informational
what are managers responsible for achieving CORRECT ANSWER planning- setting objectives and determining how they will be met
organizing
leading- influencing employees to achieve goals
controlling- implementing mechanisms to ensure objectives are achieved what is the external environment CORRECT ANSWER factors outside the boundaries of the organization that affect its performance
competition
suppliers
workforce
customers
shareholders
society
technology
economy
governments
what is the internal environment CORRECT ANSWER management, mission, resources, systems process, structure
different types of managers CORRECT ANSWER general (top and middle)
functional (middle and first line)
project
what is TQM CORRECT ANSWER top quality management
steps in the systems process CORRECT ANSWER inputs